View original (French)

Lenovo College Tablet Given but Unusable as is

Solved/Closed
Cerbere712 Posted messages 84 Status Membre -  
Cerbere712 Posted messages 84 Status Membre -

Hello,

My son was in 9th grade last year and the school gave them a tablet for personal use at the end of the year.

The school was supposed to give them the admin codes at the end of the year to allow for a factory reset, but they didn't do it :(

My son has access to his session and can insert a USB key that he can read, but file transfers to the tablet are limited.

Here’s what I can't do: access the BIOS, boot from a USB key before Windows, install software, factory reset....

Each time it asks me for the admin login and password.

Note that I'm not looking to access sensitive data, I just want to reset the tablet so my son can use it.

I think putting software on the USB key that drops itself could be a way to bypass the security, but there may be others.

Thank you in advance for your help,

Best regards,


2 réponses

Réponse 1 / 2
Cerbere712 Posted messages 84 Status Membre 1
 

Okay, I will do that.

Thank you.
0
Réponse 2 / 2
jordane45 Posted messages 30426 Registration date   Status Modérateur Last intervention   4 830
 

Hello,

You understand that here, no one will give you the means to "crack" this tablet.

It could then be reused by ill-intentioned people...

Your only solution is to contact (when it's possible) your son's school to request the admin account.

.
Best regards,
Jordane
-1