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Lenovo College Tablet Given but Unusable as is

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Cerbere712 Posted messages 84 Status Member -  
Cerbere712 Posted messages 84 Status Member -

Hello,

My son was in 9th grade last year and the school gave them a tablet for personal use at the end of the year.

The school was supposed to give them the admin codes at the end of the year to allow for a factory reset, but they didn't do it :(

My son has access to his session and can insert a USB key that he can read, but file transfers to the tablet are limited.

Here’s what I can't do: access the BIOS, boot from a USB key before Windows, install software, factory reset....

Each time it asks me for the admin login and password.

Note that I'm not looking to access sensitive data, I just want to reset the tablet so my son can use it.

I think putting software on the USB key that drops itself could be a way to bypass the security, but there may be others.

Thank you in advance for your help,

Best regards,


2 answers

  1.
    Cerbere712 Posted messages 84 Status Member 1
     

    Okay, I will do that.

    Thank you.

    0
  2. jordane45 Posted messages 30427 Registration date   Status Moderator Last intervention   4 833
     

    Hello,

    You understand that here, no one will give you the means to "crack" this tablet.

    It could then be reused by ill-intentioned people...

    Your only solution is to contact (when it's possible) your son's school to request the admin account.

    .
    Best regards,
    Jordane

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