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Payment facilitation

Rennes35 -  
brucine Posted messages 24790 Registration date   Status Member Last intervention   -
Hello,
I purchased a phone with a payment plan and a 24-month subscription, but I have finally paid off my payment plan. Can Bouygues Telecom block my phone if I don't pay my phone subscription?

2 answers

  1.
    bendrop Posted messages 12657 Registration date   Status Contributor Last intervention   8 527
     
    Hello.

    You have signed up for 24 months. So you're heading for trouble if you don't pay.
    You will be blacklisted with PrevenTel and it will be impossible for you to take another subscription.

    Best regards.

    --
    “It has sadly become evident today that our technology has exceeded our humanity.” Albert Einstein
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    1. Rennes35
       
      Yes, I know I sent a termination letter, but can they block my phone in the meantime?
      0
  2. foulq Posted messages 1584 Registration date   Status Member Last intervention   399
     
    Hello,
    https://www.assistance.bouyguestelecom.fr/s/article/blacklistage-deblacklistage

    --
    Windows 10, Brave.
    1
    1. brucine Posted messages 24790 Registration date   Status Member Last intervention   4 162
       
      Hello,

      All of this is unclear.

      The payment ease allows for the acquisition of a phone in several installments, but it is different from a plan with phone purchase that involves an initial payment of a certain amount followed by an allocation in each of the plan's installments.

      In the first case, there is nothing to prevent us from paying off all remaining installments in advance.

      Theoretically, this has a liberating effect regarding the purchase... unless, as is likely, the terms and conditions subordinate this facility to a mobile plan with a commitment for a specified duration from which one is then not released.

      In this latter case, one is obviously liable for all installments of the committed plan that remain due.

      And aside from Préventel, which will prevent you from signing a new subscription, to answer the basic question, Bouygues will terminate access to a line that is either unpaid or terminated: the only remaining option, until the debt is settled, for mobile communication may be a prepaid card with a number as disposable as this card.
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