No sound on LG TV

GREG -  
 GREG -
Hello, I have no sound on my TV (brand LG). I can't access the sound menu because it indicates that a wired headphone is connected. I've tried plugging in a headphone, there is sound in the headphone, but once unplugged, there's no sound on the TV.
How can I disable headphone mode and get sound back on the TV?
Thank you for your replies.

4 answers

  1. MPMP10 Posted messages 47351 Registration date   Status Member Last intervention   18 966
     
    Good evening,
    Try resetting the television through the menu (if the menu works properly...).
    Try unplugging the power cord just in case...
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    1. GREG
       
      Hello, I already tried unplugging the power cord but it didn't help.
      I will look for a way to reset it as I normally have access to the menu.
      Thank you for the reply.
      0
      1. MPMP10 Posted messages 47351 Registration date   Status Member Last intervention   18 966 > GREG
         
        You're welcome and good luck.
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  2. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
     
    Hello
    What model is this LG television?

    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
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  3. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
     
    The manual does not indicate that when using the headphone output, the sound from the TV's speakers is automatically muted.
    However, this is usually the case...
    It is possible that a foreign object has gotten stuck in the TV's headphone jack and is blocking the micro-switch that detects the presence of the jack plug.
    Try blowing with a can of compressed air or an electrical contact cleaner into the female headphone jack.

    However, check that the speakers have not been turned off.
    Excerpt from the manual, page 132.

    The manual: https://gscs-b2c.lge.com/downloadFile?fileId=KROWM000232208.pdf
    --
    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    0
    1. GREG
       
      Hello, thank you for this reply and the link to the manual.
      I will try again since I don't have access to the audio menu because of this so-called used plug.
      Thanks again.
      0