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Help app.Doctolib on Samsung Galaxy A10

Lisbeth1919 Posted messages 51 Registration date   Status Member Last intervention   -  
 Anonymous user -
Hello,
I can download the app but cannot open it = it gets stuck on a blue window with the name of the window at the center?

Checking its size with my available space:
The app is 53MB, my storage space is 19.2GB, but my available memory is 544MB.
I'm having a bit of trouble distinguishing between these two pieces of information.

P.S.: I have no problem accessing the site with a PC that is currently broken.

Thank you

4 answers

  1. Anonymous user
     
    Hello
    Try in the A10 Settings menu, then Applications, then tap DoctoLib, then Permissions...
    Accept the ones proposed;;
    Then also still in Applications, Doctolib, Storage, Clear cache and Delete data (this just clears the settings, if there were any!!)

    The memories are 2, the RAM which is used to display and work (the one that is not modifiable or expandable, generally the smallest, used by open and in-use apps..
    The Internal Memory (phone storage, the closet...) for apps, photos, videos, messages, etc... Expandable/External if you can add a microSD card...

    On Samsung, use in settings, Battery and Maintenance, regularly, go to "check" if everything is alright!!

    A+
    If the answer helped you, a little click on the thumbs up, it's great... Resolved is perfect.

    Whoever has never opened a user manual, throw the first mouse at me ;-)
    1
  2. Lisbeth1919 Posted messages 51 Registration date   Status Member Last intervention   4
     
    Hello again and sorry for taking my time to respond,

    For the "Permissions" to accept does it mean "Enable" Calendar + Camera + Location + Microphone?
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    1. Anonymous user
       
      Yes
      0
  3. Lisbeth1919 Posted messages 51 Registration date   Status Member Last intervention   4
     
    All the settings have been made and the app still doesn't open... I went to "App details in the store" out of curiosity, and there I discovered a sad satellite drawing? That's not normal...

    The phone is regularly cleaned...
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  4. Anonymous user
     
    Hello
    I can't see anything... No information about his activity on my end.
    I can only advise you to try again tomorrow :-(
    See you!
    --
    If my answer helped you, a little thumbs up would be great... If resolved, that's perfect.

    Let him who has never opened a user manual throw the first mouse ;-)
    0