Document scanning on Canon printer My Im program

Question

Hello, Since this morning on my Canon MG 7150 printer, when I want to scan a document to my PC by going into the My Image Garden program, I get the following message: No scanner driver supporting this software is installed. Please run the installation and try again. I have tried downloading the drivers but nothing works, it says: Unable to create a port I don't know what to do, thank you to anyone who could help Regards  Configuration: Windows / Chrome 98.0.4758.102

Pierr10 · Answer

Hello,  Uninstall the printer through the Windows Settings and perform a complete installation with the supplied CD.  -- What is well conceived is clearly expressed, And the words to say it come easily. (Boileau)

rubised3585 · Answer

Hello,  I just followed your instructions, but unfortunately the result is still the same; I still have error code 9 230 0.  Thank you again for wanting to help me.  Have a nice day.

Pierr10 · Answer

Hello,  Check this out: https://www.canon-europedrivers.com/canon-ij-scan-utility-code-9-230-0/  -- What is well conceived is clearly stated, And the words to say it come easily. (Boileau)

rubised3585 · Answer

Re..,  Website in English, however I did find the scanner driver for my printer on the official Canon site, but I can't install it; I get the following response:      Sorry for the inconvenience.

rubised3585 · Answer

Re.,  For your information, the Canon link for the driver corresponding to my equipment purchased in 2015  https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg7150.html?type=drivers&driverdetailid=tcm%3A79-1171446&os=windows+10+%2864-bit%29&language=  Have a good day

rubised3585 · Answer

Good evening,  Thank you for your help, but since nothing has been able to resolve this Windows and scanner issue, I downloaded Scanner for Windows 10 on my PC, then installed it.  Then I scan my documents with this scanner and save them directly, either on my desktop or even in My Image Garden, so for me, the problem is resolved in a somewhat special way, it's true, but it works.  Again, thank you and have a good evening. Best regards.

txiki · Answer

Good evening everyone, Well done, you've found a solution! Congratulations to all.  If the problem is resolved, don't forget: 1: to report it using the &#9679;&#9679;&#9679; on the first question. 2: to specify how this problem was solved, it will help others. Thank you in advance!  -- Happiness is the only thing we can give without having it.

Document scanning on Canon printer My Im program

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