Camera and Free Configuration

toine2113 Posted messages 30 Status Membre -  
kaumune Posted messages 22589 Registration date   Status Contributeur Last intervention   -
Hello,

Here’s the situation. Since last week, I am with Free, and I have the new Freebox Pop with fiber.
I have a Netvue Vigil Cam. It’s an IP camera.
This camera was working perfectly with Sosh, my previous provider.
Now, it doesn’t work anymore. It can only connect at 2.4GHz. During the setup, I connect fine with my phone to the 2.4.
However, the camera cannot connect. Do you know if there’s a specific port to open, or a firewall, or something else?
Thank you very much

Configuration: iPhone / Chrome 96.0.4664.116

2 réponses

bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 
Hello.
Go to http://mafreebox.freebox.fr/
Then dissociate the two WiFi networks of the box (2.4 and 5GHz) by giving them different names, for example "WiFi Freebox 2.4 GHz" and "WiFi Freebox 5 GHz" to allow you to select the WiFi compatible with your camera.
See https://www.universfreebox.com/article/60515/le-saviez-vous-vous-pouvez-dissocier-le-wifi-de-votre-freebox-pour-de-nouveaux-usages

bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.
1
kaumune Posted messages 22589 Registration date   Status Contributeur Last intervention   5 156
 
Hi

especially disable the MAC filtering enabled by default that prevents any new connection
1
Anonymous user
 
Hello
Maybe by reading this -> http://f5bqv.fr/Cam_ip_Netvue-fr.html
Or in the manual in English -> Netvue Vigil
See you

--
If the answer helped you, a little thumbs up is great... If resolved, that's perfect.

Let he who has never opened a user manual throw me the first mouse ;-)
0