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Camera and Free Configuration

toine2113 Posted messages 30 Status Member -  
kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   -
Hello,

Here’s the situation. Since last week, I am with Free, and I have the new Freebox Pop with fiber.
I have a Netvue Vigil Cam. It’s an IP camera.
This camera was working perfectly with Sosh, my previous provider.
Now, it doesn’t work anymore. It can only connect at 2.4GHz. During the setup, I connect fine with my phone to the 2.4.
However, the camera cannot connect. Do you know if there’s a specific port to open, or a firewall, or something else?
Thank you very much

Configuration: iPhone / Chrome 96.0.4664.116

2 answers

  1.
    bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273
     
    Hello.
    Go to http://mafreebox.freebox.fr/
    Then dissociate the two WiFi networks of the box (2.4 and 5GHz) by giving them different names, for example "WiFi Freebox 2.4 GHz" and "WiFi Freebox 5 GHz" to allow you to select the WiFi compatible with your camera.
    See https://www.universfreebox.com/article/60515/le-saviez-vous-vous-pouvez-dissocier-le-wifi-de-votre-freebox-pour-de-nouveaux-usages

    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.
    1
    1. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 158
       
      Hi

      especially disable the MAC filtering enabled by default that prevents any new connection
      1
  2. Anonymous user
     
    Hello
    Maybe by reading this -> http://f5bqv.fr/Cam_ip_Netvue-fr.html
    Or in the manual in English -> Netvue Vigil
    See you

    --
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