View original (French)

Transparent frame on screen

sophievdh -  
txiki Posted messages 6514 Registration date   Status Contributor Last intervention   -
Hello,

On a Surface Pro (Windows).
A transparent frame with a slight shadow border (which allows me to see it) has appeared on my screen. If my mouse passes in front of it, nothing responds anymore.

So I have to move my windows to be able to click where I want...

Could you help me?

Sophie

4 answers

Answer 1 / 4
Franco50
 
Hello,
I had exactly the same problem (I'm on W11, for your information).
- Right-click on the desktop
- Display settings
- disable auto-scaling (I don't remember enabling it...)
- Windows restarts: the translucent frame is gone :)
- then I set the scaling to what works for me
Have a good day.
1
Answer 2 / 4
RiaZ
 
Hi, I'm having the same issue as you for a few days now.. If someone has a solution? Thanks.
0
Answer 3 / 4
nyme
 
same problem, the complete Kaspersky analysis is ineffective
0
Answer 4 / 4
txiki Posted messages 6514 Registration date   Status Contributor Last intervention   610
 
Hello everyone,
I didn't quite understand the question asked, but Franco50 seems to have proposed a solution that allowed him to restore the display.

If the problem is solved, don't forget:
1: to report it using the 
●●●
on the initial question.
2: to also specify how this problem was solved, as it will help others.
Thanks in advance!
Have a great day everyone!
--
Happiness is the only thing that can be given without having it.
0