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Huawei P Smart + won't turn on anymore.

Pacht Posted messages 59 Status Member -  
 ninjapik -
Hello,
First of all, excellent year 2022 to everyone.

My mom's phone won't turn on anymore.
It's a Huawei P Smart +
She hasn't synchronized with Google or cloud.
So she has lost all her photos.
What would you recommend to recover all of this?
Knowing that it won't turn on anymore, that it won't charge (I've used several combinations of chargers and on the PC)
I’ve tried pressing the power and volume buttons..
Without success
Thank you very much for your help.

1 answer

  1.
    Vanoulivolski8976 Posted messages 151 Registration date   Status Member Last intervention   4
     
    Good evening, thank you, you too =)
    You need to change the battery, it's defective.
    1
    1. Pacht Posted messages 59 Status Member 5
       
      Thank you very much
      Do you think changing a battery is easy or is it better to have a technician do it?
      And in your opinion, how much does it cost to change a battery?
      Thank you
      Have a good evening
      0
      1. Vanoulivolski8976 Posted messages 151 Registration date   Status Member Last intervention   4 > Pacht Posted messages 59 Status Member
         
        I don't know, it depends on whether the back cover is glass or not
        If it has a glass back, you need a hairdryer
        If it's a back cover (which I believe is plastic), you just need to remove it and take out the battery to replace it with a new official one.
        1
      2. Pacht Posted messages 59 Status Member 5 > Vanoulivolski8976 Posted messages 151 Registration date   Status Member Last intervention  
         
        Thank you very much
        I will take a look at that later.
        A big thank you for your response.
        Good evening
        0
      3. ninjapik > Pacht Posted messages 59 Status Member
         

        Hello, unless you are moderately handy, I advise you to go through a technician.

        0