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Sign Master Cut does not recognize my plotter.

Gaga -  
 Gaga -
Hello, I would like to install my mycut MG1200 plotter (second-hand purchase) with Sign Master Cut, but I'm not able to do it. The USB connection is recognized, but there is no option to select the plotter brand. I need help please!

Configuration: Android / Chrome 70.0.3538.110

1 answer

  1.
    contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
     
    Have you installed the driver for your plotter?
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    1. Gaga
       
      No, no! I don't have it either. I tried searching online, but I can't find it. (I don't have the installation CD).
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      1. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243 > Gaga
         
        You need the driver..
        He is the one who establishes the connection between the Sign Master software and the plotter...
        Try checking the manufacturer's website https://www.mycutcutter.com/
        At first glance, you need to register to access the software.
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      2. Gaga > contrariness Posted messages 17905 Registration date   Status Member Last intervention  
         
        Thank you! I downloaded the software but I need the PSN code for the MG1200 Mycut.
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      3. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243 > Gaga
         
        Send an email to the technical service to see if you can obtain a copy of the driver. Include the serial number of your plotter to prove that you own one.
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      4. Gaga > contrariness Posted messages 17905 Registration date   Status Member Last intervention  
         
        Okay. Thank you very much for your help.
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