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Sign Master Cut does not recognize my plotter.

Gaga -  
Hello, I would like to install my mycut MG1200 plotter (second-hand purchase) with Sign Master Cut, but I'm not able to do it. The USB connection is recognized, but there is no option to select the plotter brand. I need help please!

Configuration: Android / Chrome 70.0.3538.110

1 answer

  1.  contrariness
    Have you installed the driver for your plotter?
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    1. Gaga
      No, no! I don't have it either. I tried searching online, but I can't find it. (I don't have the installation CD).
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    2. contrariness
      @GagaYou need the driver..
      He is the one who establishes the connection between the Sign Master software and the plotter...
      Try checking the manufacturer's website https://www.mycutcutter.com/
      At first glance, you need to register to access the software.
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    3. Gaga
      @contrarinessThank you! I downloaded the software but I need the PSN code for the MG1200 Mycut.
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    4. contrariness
      @GagaSend an email to the technical service to see if you can obtain a copy of the driver. Include the serial number of your plotter to prove that you own one.
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    5. Gaga
      @contrarinessOkay. Thank you very much for your help.
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