My computer does not detect the network card

laslo06 Posted messages 2 Registration date   Status Member Last intervention   -  
DTJB Posted messages 132 Registration date   Status Member Last intervention   -
Hello,
I think the problem is that I'm missing a driver, but I can't find it on the HP website. My desktop PC is a Compaq SG3-370FR-M and I can't find the driver I need!! The system I am using is Windows 7 (32 bits). Please help me!!!

9 answers

DTJB Posted messages 132 Registration date   Status Member Last intervention   70
 
To assist you, it is important to provide information about the driver and specify which component or device you are looking for this driver for, possibly mentioning the brand and model if applicable (for example, for a printer, the brand and model of the printer, whereas for an internal component of the machine, it is sufficient to specify if it is the sound card or something else...).
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DTJB Posted messages 132 Registration date   Status Member Last intervention   70
 
And on the plate behind the machine, read and copy here the brand information, model, but also the version of the machine, as these are sometimes different configurations from the previous one due to an improvement made on the production line by the manufacturer (for example, a new modem from another brand or reference).
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laslo06 Posted messages 2 Registration date   Status Member Last intervention  
 
Num series: czc 1289w39
Product number: Qd458ea#abf
Model number: sg3-370fr-m
So it's a Compaq SG3 series/Q2022A LCD monitor, I can't find my network card in the device manager so I would say it's the network driver but I downloaded the original driver for the Realtek network controller from the HP site and it turns out to be incompatible... :(
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CCMclaude Posted messages 27560 Registration date   Status Contributor Last intervention   741
 
Good evening laslo06,

You wrote:
I think the problem is that I'm missing a driver but...
To confirm this, first read this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892413&cc=fr&dlc=fr&lc=fr&product=5147990&tmp_track_link=ot_search

As for the drivers for the Compaq SG3-370FR Desktop Computer - (Home-use Desktop Computers):
For France, the Windows 7 (32-bit) drivers made available by HP can be found at this link:
Link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=fr&cc=fr&dlc=fr&sw_lang=&product=5147990

Start by reading what is mentioned behind the link named "See the help for driver and software diagnostics: either point could concern your PC."

Sincerely.
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The superiority of IQ does not compensate for the mediocrity of the heart.
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kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 677
 
Good evening,

Try --> this one

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Human beings are at their best when things are at their worst.
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laslo06 Posted messages 2 Registration date   Status Member Last intervention  
 
Just here, I downloaded the original driver for the Realtek network controller, but now that you mention it, it states that I need to run it as an administrator. How do I do that? Because otherwise, it tells me that it's incompatible...
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DTJB Posted messages 132 Registration date   Status Member Last intervention   70
 
Please remove the serial number from your message.
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kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 677
 
Right-click on the file, choose "Run as administrator," accept, and proceed with the installation.

Human beings are at their best when things are at their worst.
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DTJB Posted messages 132 Registration date   Status Member Last intervention   70
 
From the site touslesdrivers.com, if you have another network card installed, try using their hardware and driver detection service; they may suggest a compatible driver.

In case you fear having this problem again, always keep a USB network card and its installation CD handy; it can help you connect anyway and update the computer to resolve this type of issue, then remove the USB network card when the one causing the trouble is no longer problematic.

From the site touslesdrivers.com, if needed, use another computer connected to the internet to download the driver whose description specifies that it supports your controller (be careful, it may take a while to find and reading is ahead).
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