My SAMSUNG Galaxy J5 2016 is restarting in a loop :(

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Vanoulivolski8976 Posted messages 155 Registration date   Status Member Last intervention   -  
MPMP10 Posted messages 47608 Registration date   Status Member Last intervention   -
Hello,

This morning, when I tried to turn on my Samsung Galaxy J5, it wouldn’t work anymore. Yesterday, it was working fine, there was no recent shock, I exchanged the battery with my other Samsung Galaxy J5, but it still doesn’t work. It has pretty much the same issue as my Samsung Galaxy S6 Edge, but it only shows the logo. I would like to know where the problem comes from, but please don’t tell me to RESET IT, as I have a lot of data on it. (Especially since this is the phone I use to ask questions or respond on CCM) Thank you for your answers =)
@+

Configuration: Android / Chrome 96.0.4664.45

6 answers

  1. Vanoulivolski8976 Posted messages 155 Registration date   Status Member Last intervention   4
     
    Anyone there? I really need help please
    @+
    0
  2. Vanoulivolski8976 Posted messages 155 Registration date   Status Member Last intervention   4
     
    I wiped the Cache Partition but it's still not working :(
    Don't tell me to do a reset because I will NOT do it
    See you+
    0
  3. Vanoulivolski8976 Posted messages 155 Registration date   Status Member Last intervention   4
     
    I really need help please reply to me :(
    @+
    0
  4. Vanoulivolski8976 Posted messages 155 Registration date   Status Member Last intervention   4
     
    It's been 6 days since I asked the question but no one is answering me :(
    Help me for God's sake (I need HELP)
    0
  5. Vanoulivolski8976 Posted messages 155 Registration date   Status Member Last intervention   4
     
    At least tell me how to enable safe mode?
    0
  6. MPMP10 Posted messages 47608 Registration date   Status Member Last intervention   19 102
     
    Hello,
    SAMSUNG Galaxy J5 2016

    There comes a time when you have to invest...
    Duplicate here:
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