Unable to Set Up a PIN (Windows 11) Solved

Question

Hello,  I'm reaching out because I've tried everything to solve this issue that is driving me crazy: I'm unable to set up a PIN as a way to unlock my session on Windows 10, then 11 (I migrated hoping the problem would be fixed with the transition).  Let me explain what happens concretely: when I go to Accounts > Sign-in options > PIN and click to set it up, a small gray window (with nothing displayed in it) opens, then closes a second later. This started after I tried to remove the previous PIN to lend the PC to a relative. It's really frustrating because I have to enter my Microsoft password every time I unlock this PC (which happens often), and it also prevents me from setting up fingerprint unlocking.   For example, I tried the steps given on this site:  https://www.a7la-home.com/fr/fix-windows-10-pin-not-working-error/#11_لا_يمكن_إنشاء_PIN_جديد  Then this solution on another one:  On the keyboard: Key + R Type regedit and then OK. Expand the following tree on the left: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions On the right, double-click on value, set the value to 0 Restart Windows  Or this one:  On your keyboard, press the Windows key + R Then type regedit and OK. From the Windows registry editor, expand on the left: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\NgcPin On the right, double-click to change the value of EnablePinReset: 0: the PIN is disabled. 15 (decimal) or f15 (hex): the PIN is active.  I really want to fix this issue and hope your talents can solve it.

pistouri · Answer

Hello,  I have an idea to propose to you. You should know that on Windows 11, the PIN code is not enough to be removed; you also need to delete the password. That's a bad stroke of genius from Microsoft with W11.  So, you need to delete the password from your Microsoft account.  After a restart, the PIN code box should appear. And you can re-enter your Microsoft password right after. Not easy to live with this Windows Hello!  ==► Remove the PIN code and the Windows 11 password  See you!  -- pistouri

pistouri · Answer

Hello,  Reset your Windows Hello PIN on the startup lock screen Click on the left box to get it.  Enter your Microsoft account password. It will allow you to set a new PIN to log in.  Hoping you don’t have any error messages.   A+ -- pistouri

Symphonis · Answer

Hello, The problem is that the box is not offered to me on the startup screen, as you can see in the photo:   P.S.: Since yesterday (the day I switched to Windows 11), I have restarted the PC several times to test various solutions for this problem, and since then, at startup, the PC is very slow for 2 minutes, which was not the case before... Do you have an explanation/solution to suggest? P.S. 2: I just realized at the same time that I could not take a screenshot on this PC since switching to Windows 11, similarly, do you know why?  In any case, thank you for the time you are giving me.

pistouri · Answer

There is a bug with the W11 screenshots Fix in the next update.  What if you downgraded to W10? If you have a restore point available, check it out. And you probably didn't think to do it before lending your PC to your friend. Then switch back to W11.  Try in safe mode Start Windows 11 in safe mode  See you later -- pistouri

Symphonis · Answer

Indeed, I am considering downgrading to Windows 10. But I doubt that it will solve my PIN problem since I only made the transition yesterday and the issue has been ongoing for months. Thanks again for your help!

pistouri · Answer

I don't know if reverting will work either.  There is another solution, which is to change your Microsoft password. Log in online at ==► Microsoft It's in the --►Security tab   And hopefully it asks you to create a PIN. I’m not sure about that.   A+ -- pistouri

Symphonis · Answer

Indeed, no change either by downgrading to Windows 10 or by changing the Microsoft account password. It's really frustrating, I still have that damn pop-up:   (P.S.: I didn't understand what the command prompt screen referred to)

pistouri · Answer

Reset without losing documents. Settings►Recovery►Reset This PC   It might make you gnash your teeth! It may be the price to pay.  reference the screenshot of the command prompt I picked the wrong photo, don’t worry :-) Message #7 (first capture) It was for another CCM contributor.   We should run a SFC and DISM  See you!

pistouri · Answer

Another idea:  Are you using a Microsoft account or a local account?   Try switching to a local account if you're logging in with your Microsoft account.  See you later  -- pistouri

Symphonis · Answer

I think I messed up: by switching to a local account instead of a Microsoft account, and by deleting the Microsoft account from the PC, I finally managed to set up a PIN. Until then, I was happy. But when I try to switch back to a Microsoft account and click on "Sign in with a Microsoft account instead," the same pop-up appears and then disappears a second later (see screenshot above). I think I will never be able to switch back to a Microsoft account; I hope this won't ruin my life... Edit: I hadn't seen your last suggestion; I think great minds think alike :)

pistouri · Answer

Stay like that for now.  Restart the PC to check if everything is correct.  See you later  -- pistouri

Symphonis · Answer

It's done, the PIN issue is resolved, so that's a good thing. But am I at risk of having problems with Windows applications (Office suite, OneDrive...) if I stay on a local account?

pistouri · Answer

No, it's fine. And it's less restrictive than having to always give permission ''Do you want to allow....'' No worries for OneDrive Office and everything else.  But you might get a notification asking you to verify your account. It's normal, it's for security. Microsoft is uncompromising on that front.  Here's a little bonus if you want ==► Find the old Windows 10 taskbar on Windows 11 And this is a gift  Talk to you later  -- pistouri

pistouri · Answer

It's less restrictive with a local account. You'll have fewer permissions to grant.  Your applications will work just like with a Microsoft account.  A+ -- pistouri

Unable to Set Up a PIN (Windows 11)

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