Error message on the xivo web interface

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Hello

I'm currently working on a xivo server.
When I try to connect to the web interface using the IP address of the server, I get an error message.

xivo-confd must be running: Unexpected error: (psycopg2.OperationalError) could not translate host name "localhost" to address: Name or service not known (Background on this error at: https://docs.sqlalchemy.org/en/14/errors.html)

When I do /etc/hosts I get a permission denied message. Yet I am logged in as root because the user I entered at the beginning was root and then the password.

Could you provide some very valuable help?

5 answers

  1. (Re) hello,
    which OS is it installed on?
    when you are root, do you have the # at the end of the prompt?
    if you just do a cat /etc/hosts?

    --
    and... Here you go!
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    1. I installed xixo on the official site, which I installed on a desktop PC.
      So I think it's on a Debian.

      In the end, I do have the # that is present.

      The command cat/etc/hosts gives me the response
      No such file or directory.
      0
      1. oh?
        they've really tinkered with the system....
        there's /etc after all?
        apparently, yes see page 5
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      2. @brupalaThank you, I'll take a look at that as soon as I get to work.
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    2. Hello again.
      So I looked in nano /etc/hosts

      In the folder, it was only written PC.
      I therefore specified the loopback address and the IP address of the xivo server.

      I'm restarting now and I will check the result.
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      1. Everything is back to normal, I am super happy.
        Thanks again for your help, brupala.
        You are the best. :)
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        1. :-)
          but that's not quite a loopback, if your IP address changes, it won't work anymore.
          You need ::1 and 127.0.0.1
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      2. I set my IP address to be static so that it wouldn't change.

        In nano /etc/network/interfaces, I changed it like this:

        iface eth0 inet static
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