Pixma MX495 printer error code B204 and still under warranty

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katiska Posted messages 65 Status Member -  
 Bab -
Hello,

My printer is displaying error code B204 with an indication that I need to have it repaired.
The problem is: it’s no longer under warranty and I don't want to end up with a bill that's more than a new printer.
Has anyone encountered this error code? If so, what was it and did you have it repaired?
Thanks in advance.

Configuration: Windows / Firefox 92.0

--
katiska

2 answers

  1. Nono47
     
    Here is my experience and the solution to the problem, b204

    PIXMA MX495 printer with error 204.
    I contacted the CANON platform, and the response is the same as displayed on your printer's screen: the error requires a technician's intervention... lol! Cost of the intervention is about €60
    In other words, throw it away and buy another one.

    The issue only comes from the "ADAPTABLE" cartridges, sold at an exorbitant price; the internal electronic chip in the cartridges is not updated, so after a certain amount of use or printed paper, they stop working and trigger error 204, even if you just bought and installed them.

    I went out tonight to buy CANON 545 black and 546 color cartridges, I unplugged the printer, removed the "SWITCH" brand cartridges, bought last week at "BUREAU VALLEE," and finally installed the original "CANON" cartridges. I plugged the printer back in, and like magic, I became a technician, LOL! The printer works perfectly!

    I would like to point out, however, that the pack of 2 cartridges cost me about €28 and the empty "CANON" cartridges are taken back at "BUREAU VALLEE" for €3 each.
    So do the math, you save money by buying the original.

    I am not advertising here. I'm merely denouncing a monumental scam from these big companies, at a time when everyone is being asked to avoid waste.
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    1. katiska Posted messages 65 Status Member 4
       
      Good evening,
      Same idea and concern resolved: the printer is working perfectly again! Indeed, I'm giving up on the compatible cartridges. Since I'm also taking them back to Bureau Vallée, I did the calculations...
      0
      1. Bab > katiska Posted messages 65 Status Member
         

        Hello,

        I have Canon brand cartridges and I also have this error code. The cause is not essentially the cartridges.

        5