Hello, I have a 5B00 error on a Canon PIXMA.

Lanja -  
claveral Posted messages 4 Status Member -
Hello,

I have a 5B00 error on a Canon PIXMA MG5700

Configuration: Android / Chrome 51.0.2704.81

2 answers

  1. Jann31 Posted messages 717 Registration date   Status Member Last intervention   446
     
    Hello,

    You need to reset the used ink counter to resolve the error; the procedure:
    http://imprimante-en-question.blogspot.com/2013/12/lutilitaire-canon-v3400-pour-remettre.html
    6
    1. claveral Posted messages 4 Status Member
       

      Thanks for the info, but it's not working. When I go into the V3400 driver and try to manipulate it, it shows me error 005 (which means the software doesn't recognize the printer that is indeed in maintenance mode!).

      I'm lost and overwhelmed!!! I've been at it for 3 hours.

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