LCL Mobile Payment App?
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ELODIE226
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brucine Posted messages 25154 Registration date Status Member Last intervention -
brucine Posted messages 25154 Registration date Status Member Last intervention -
Hello,
I installed the LCL mobile payment app. When I open it, I can see my card at the top, but when I try to pay in-store with the app, it says unmanaged. I checked my LCL accounts in the card options, and there is contactless payment enabled, online payment enabled, and mobile payment disabled. When I click to enable it, there's a message asking if I'm sure I want to do this because I will unsubscribe from the LCL mobile payment service? This doesn't seem right to me; can someone help me? Thanks in advance, Émilie
I installed the LCL mobile payment app. When I open it, I can see my card at the top, but when I try to pay in-store with the app, it says unmanaged. I checked my LCL accounts in the card options, and there is contactless payment enabled, online payment enabled, and mobile payment disabled. When I click to enable it, there's a message asking if I'm sure I want to do this because I will unsubscribe from the LCL mobile payment service? This doesn't seem right to me; can someone help me? Thanks in advance, Émilie
2 answers
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Hello,
I don't use it, but isn't a Paylib activation necessary?
https://www.paylib.fr/activer-paylib/lcl/ -
Hello, I finally managed to find the solution. I'm not sure because I tried several things. I removed my bus card from a case on my phone before paying. I don't know if it matters which side, the front or back of the phone, I can't remember which side I placed it on, and I changed the authentication code from a numeric code to a fingerprint. I hope this can help others.