View original (French)

HP 15-dw3014nk Laptop

hamed_ch Posted messages 11 Status Member -  
kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   -
Hello,
I can't find the model of my HP PC 15-dw3014nk on the official HP website to download the storage driver.
Thank you.

5 answers

  2.
    billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     
    Hi

    on the specifications page of your PC --> click here

    copy this --> Product reference 2R0M6EA

    on the HP support page --> laptop --> in the "Serial No." box, paste the product reference --> 2R0M6EA

    you will reach this page --> https://support.hp.com/fr-fr/drivers/selfservice/hp-laptop-pc-15-dw3000/37506289/model/2100000420?sku=2R0M6EA

    check if this is indeed your PC

    if you need help with the drivers, post a screenshot of your device manager --> click here

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
    0
  3. hamed_ch Posted messages 11 Status Member
     
    I have an HP PC 15-dw3014nk and the drivers for HP 15-dw3000 are incompatible.
    0
    1. brucine Posted messages 24969 Registration date   Status Member Last intervention   4 180
       
      Hello,

      I thought I had given you the solution.

      Google: hp HP 15-dw3014nk

      It’s not necessarily the case depending on Google’s mood, for me, it’s the first link:
      https://support.hp.com/fr-fr/document/c06988259

      We go to "software/drivers," "laptop," in the "serial number" box, we enter "HP 15-dw3014nk," submit.
      0
  4. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     
    Hi

    Okay, give me the serial number of your PC (the S/N), so I can do a search on the HP website

    See you

    --
    The radiation level is higher at the unemployment office than at Chernobyl.
    0
  6. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 684
     
    Hello,

    Windows + R
    Type --> devmgmt.msc and OK.

    Give the hardware ID of the problematic device
    Check this out --> Find the identification number of a device
    Post the number in your next message.

    Windows 7, 8 or 10?
    32 or 64 bits?

    --
    Human beings are at their best when things are at their worst.
    0