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Freebox player Wi-Fi issue

Gazou25 -  
 SeanGangston -
Hello,
I ordered a second Freebox player with the Free multi TV option (I have a Freebox Pop plan) but I can’t connect it to Wi-Fi; it doesn’t recognize the network. Can you help me?
Thank you

Configuration: iPhone / Safari 14.1.1

2 answers

  1. Anonymous user
     
    Hello
    Have you tried using a cable? The Wi-Fi might be faulty.
    Have you attempted to reset the Player? 
    Unplug your POP Player (from the wall socket and at the back of the unit)
    Leave the HDMI connected.
    Wait a moment...
    Press and hold the RESET button and plug the POP Player back in
    A message will appear on your TV asking you to press the RESET button again to access the recovery environment    .

    See you later
    --
    If the response helped you: a little thank you is nice. If it’s resolved: the green button at the top is better ;-)

    Let the one who has never opened a user manual throw the first mouse.
    2
    1. Tikko
       
      After many online search attempts, it was this post that solved my problem. The pop player could see my Wi-Fi network but wouldn't connect to it. Thank you, Macintosh!
      1
    2. SeanGangston
       

      I had exactly the same problem and this approach resolved it, exactly 2 years later. Thank you.

      0