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Invisible files on external hard drive

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badarledur Posted messages 398 Status Member -  
badarledur Posted messages 398 Status Member -
Hello,

here is my problem: Friday morning, 9:00 AM I was working on an Excel file on my hard drive. I leave my house. I come back at 11:00 AM. I try to access my hard drive: "E:/ is not accessible, the file or directory is corrupted and unreadable." (I didn’t do anything on my computer between these two moments).

I look for a solution and find this command to run: chkdsk d: /f. It works, the hard drive name reappears in the file explorer.

I try to enter it: "access denied." I search for a solution. I find "give everyone permission in the security tab (right click/properties)."

It's good, I have access to my hard drive again.

But now, the drama: I only have access to 5 files. 3 PDFs and 2 Excels.

My hard drive shows 219 GB used out of 931 GB.

I keep looking for solutions:

1. I try "show hidden files, folders, and drives," in the view tab of the file explorer options: it doesn’t change anything.

2. I find "Recuva." I install it, run it, it takes forever, and I manage to recover some files. Problem: 90% of the files won’t open.

I feel like Recuva is recovering files that were previously deleted and not recovering the files currently present on the hard drive but invisible.

PLEASE!!!!! How can I make the content of my hard drive visible? How can I regain access to my 219 GB currently used on this hard drive that shows me only 3 PDFs and 2 Excels!!

Thank you in advance,

4 answers

  1.
    bazfile Posted messages 58493 Registration date   Status Moderator Last intervention   20 270
     
    Hello.
    Test your hard drive with CrystalDiskInfo use the following color codes to interpret the results, click on the image to enlarge it:


    --
    bazfile
    Moderator/Security Contributor.
    a hello, a reply, a thank you are always appreciated.
    1
    1. badarledur Posted messages 398 Status Member 5
       
      I downloaded crystaldiskinfo.

      I launched it. Is there anything else I need to do besides launching the application?

      Otherwise, it displays in blue: Health status: good and temperature 31°C;

      Best regards,
      0
    2. badarledur Posted messages 398 Status Member 5
       
      I forgot to mention that the invisible files are files stored in folders.

      The 5 files I have access to are the only ones that were not stored in folders.

      All my folders are invisible, and with them, the files they contained.
      0
  2. badarledur Posted messages 398 Status Member 5
     
    Thank you, I'm going to try that tonight when I get home from work.
    0
  3. badarledur Posted messages 398 Status Member 5
     
    Does anyone have a solution, please????!!
    0
  4. badarledur Posted messages 398 Status Member 5
     
    Thank you for the help provided.

    I finally managed to recover my files. For those who encounter the problem:
    1. I ran the command prompt: chkdsk e: /f /r
    --> this created a found.000 folder on my hard drive. But I couldn't access it
    2. then I had to give my user account permission to access the found.000 folder
    --> I was able to recover "chk" subfolders that contained my folders!
    0