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Bank identifier

KRYIIS Posted messages 14 Status Member -  
brucine Posted messages 24800 Registration date   Status Member Last intervention   -
Hello,
My operating system is: Windows 7
My browser is: Google Chrome
When I want to go to my banking site and click on the IDENTIFIER window of my bank account, my account numbers DISPLAY automatically?!
However, I don't want that at all
The bank tells me that they can’t do anything because it’s IT-related, and that I might need to go to Google > History > Settings > etc., etc…
Only an IT PROFESSIONAL can do this!
If someone can help me, a thousand thanks,
Kryis

11 answers

  1.
    MPMP10 Posted messages 47317 Registration date   Status Member Last intervention   18 953
     
    Hello, 

    At the bank, they told me they can't do anything because it's an IT matter, and that I might need to go to Google > History > Settings > etc., etc ...


    What happens if I delete the entire history (plus the cache) in the browser?
    https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=fr
    The technocrats, if we were to give them the Sahara, in 5 years, they'd have to buy sand elsewhere.
    Coluche.
    2
    1. brucine Posted messages 24800 Registration date   Status Member Last intervention   4 166
       
      The complete cleaning of saved passwords before their deactivation is usually done as follows:

      https://www.commentcamarche.net/applis-sites/applications/26201-effacer-les-mots-de-passe-enregistres-dans-google-chrome/
      0
      1. kryis > brucine Posted messages 24800 Registration date   Status Member Last intervention  
         
        Thank you, Brucine. I have no problem with my password BUT rather with my bank IDENTIFIER which automatically displays account numbers when I click on the Identifier window.
        0
    2. kryis
       
      not very skilled in the arcane aspects of computing, I'm apprehensive about deleting the entire history as you suggested, I'm afraid it might erase whole data!
      0
      1. MPMP10 Posted messages 47317 Registration date   Status Member Last intervention   18 953 > kryis
         
        It is the purpose of losing data when choosing to destroy it!

        It is very likely that the solution lies in deleting the history; I'm not the only one who thinks so.

        >-------------------> At the bank, they tell me they can't do anything because it's a matter of IT, and that I should maybe go to Google > History > Settings > etc., etc ... 

        I am indeed afraid that this will erase entire data!

        Deleting the history in the browser does not destroy your personal documents stored on your computer.
        0
      2. brucine Posted messages 24800 Registration date   Status Member Last intervention   4 166 > MPMP10 Posted messages 47317 Registration date   Status Member Last intervention  
         
        MPMP says exactly the same thing as I do: once you have disabled password saving, the only way to remove previously saved passwords is to clean as indicated, and the only consequence of selecting this item is to delete the site cookies; they will be requested again and restored when you log in again, for example to the banking site.

        Note: It's much simpler in Firefox, on one hand because the existence and possible synchronization of a Google account does not sow doubt, and on the other hand because you just need to go to Tools-Settings-Privacy-Saved Identifiers: you select the one you dislike in the left column, you click delete in the right column, and you move on to something else.
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  2. billmaxime Posted messages 50522 Registration date   Status Contributor Last intervention   6 149
     
    hi

    it's not a good idea to access your bank account using W7, as it has not been updated by Microsoft since January 14, 2020

    to try to solve your problem, check if you have activated the "save passwords in Chrome" option

    look at this:






    see you

    --
    the radiation level is higher at the employment office than at Chernobyl
    1
    1. Kryis
       
      Thank you, Billaxime,
      I followed your guidelines to the letter and it doesn't work!

      I am disillusioned.
      0
  3. Droopy-76 Posted messages 4 Registration date   Status Member Last intervention   368
     
    Good evening everyone,

    I may be arriving a bit late to the conversation, but to log into my bank account I have the page below with a line for the username and a virtual keyboard for the password.
    See if there is a checkbox to uncheck to avoid keeping the username in memory.


    Best regards :-)

    --
    every problem has its solution but finding it can sometimes be a problem
    1
  4. baladur13 Posted messages 47319 Registration date   Status Moderator Last intervention   14 386
     
    Hello,
    See:
    https://support.microsoft.com/search/results?query=mot+de+passe+Microsoft+Edge&isEnrichedQuery=true&src=as

    --
    It's very hard to catch a black cat in a dark room.
    Especially when it's not there...
    0
    1. Kryis
       
      Thank you, baladur13,
      your process indicates the procedure for the password, but I have no issue with the password, it's the IDENTIFIER that is being displayed!
      0
  6. billmaxime Posted messages 50522 Registration date   Status Contributor Last intervention   6 149
     
    hi

    When I want to go to my banking site and click on the IDENTIFIER window of my bank account = my account numbers AUTOMATICALLY DISPLAY?!
    However, I am not at all comfortable with that

    the procedure I gave you is to disable password saving

    in your case the problem is different, and I think it's coming from the bank's website

    At the bank, they tell me they can’t do anything because it's a technical issue, and I should maybe go to Google > History > Settings > etc, etc...
    Only a COMPUTER TECHNICIAN can do that!

    this is not normal, and I assume you are not the only one in this situation

    you need to check the settings of the application you are using to connect to your bank

    @+

    --
    the rate of unemployment is higher at Pôle Emploi than at Chernobyl
    0
    1. Kryis
       
      I completely agree with you that the problem comes from the bank,
      I will check in the bank settings to see if I can find something but it's not looking promising!
      thank you for your help billmaxime
      0
  7. billmaxime Posted messages 50522 Registration date   Status Contributor Last intervention   6 149
     
    re

    I'm going to check the bank's settings to see if I can find something, but it's not looking good!

    Have you found something/1 setting to uncheck?

    Does the software you use to connect to the bank's site come from the bank?

    If so, did you have to enter a username and password during the first use?

    @+

    --
    The radiation rate is higher at the employment center than at Chernobyl.
    0
  8. dhyd Posted messages 752 Registration date   Status Member Last intervention   90
     
    Hello.
    Well, your story is tedious.
    What if you simply deleted the cookies, because it's in the cookies that the identifiers are kept but not the passwords which are stored elsewhere.

    With Chrome, press CTRL + H, clear browsing data, check all the boxes as well as the "All time" period box, and click OK.
    0
    1. brucine Posted messages 24800 Registration date   Status Member Last intervention   4 166
       
      No.

      Cookies are cookies.

      Usernames and passwords are stored either online at passwords.google.com or, as with all browsers, in a theoretically encrypted database at %LocalAppData%\Google\Chrome\User Data\Default\Login Data.
      0
      1. dhyd Posted messages 752 Registration date   Status Member Last intervention   90 > brucine Posted messages 24800 Registration date   Status Member Last intervention  
         
        Indeed, cookies are cookies!
        And I eat cookies.
        But there's definitely an easier way to do things than searching through your lengthy directory.

        And when I delete cookies on my computers, strangely all the login information for the sites I previously visited gets erased and I have to log back in. I find it odd that this doesn't happen for you.

        https://www.ionos.fr/digitalguide/hebergement/aspects-techniques/que-sont-les-cookies/
        0
  9. brucine Posted messages 24800 Registration date   Status Member Last intervention   4 166
     
    I’m not saying the opposite; I was simply providing a clarification: the method for deleting identifiers one by one or globally is described in the link I posted online, it is independent of cookies, and this matter should indeed have been settled some time ago.
    0
  10. dhyd Posted messages 752 Registration date   Status Member Last intervention   90
     
    Noted.
    Good evening everyone.
    0
  11. tanteelise Posted messages 28183 Registration date   Status Contributor Last intervention   4 816
     
    Good evening everyone,

    I would like to suggest that disk cleanup will delete the credentials:

    Left-click on drive C:



    Best regards

    "He who wants to do something will find a way; he who doesn't want to do anything will find an excuse."
    "Before blaming others, examine yourself."
    0
    1. MPMP10 Posted messages 47317 Registration date   Status Member Last intervention   18 953
       
      Good evening,
      Not really no...

      https://www.commentcamarche.net/informatique/windows/25299-nettoyage-de-disque-windows/
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      1. tanteelise Posted messages 28183 Registration date   Status Contributor Last intervention   4 816 > MPMP10 Posted messages 47317 Registration date   Status Member Last intervention  
         
        Good evening,

        At my place, it removes my banking identifiers and others... meaning that when I registered on a site, username and password, I have to log back in.

        Maybe I'm mistaken and my computer is playing tricks on me?
        0
  12. KRYIIS Posted messages 14 Status Member
     
    I would like to sincerely thank all the participants in this discussion,

    In light of all this information, I will get to work to achieve (I hope ☺)

    thank you again
    0
    1. brucine Posted messages 24800 Registration date   Status Member Last intervention   4 166
       
      Hello,

      He is stubborn...

      The solution, not mine but that of Google Chrome, was given to you in message 8: the identifiers and passwords are inseparable and in the same file (it is not very clear how the browser could guess otherwise which one is associated with which).

      So, apart from any nitpicking about syntax, that is the method to use to get rid of all your saved USERNAMES AND PASSWORDS (or just those from your bank if that is your intention).
      0