Xiaomi earphone issue

Darvack -  
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   -
Hello,
One of my "mi true wireless EBs Basic 2" earbuds is no longer working. I was listening to music and suddenly the right earbud stopped working. I've had them since March 16 2021. It doesn't turn back on even in the case; when I try to charge it, normally there is a red light, but there's nothing.
If someone could help me, please

https://www.amazon.fr/Xiaomi-Redmi-Airdots-Internationale-Oreillette/dp/B07MNS1PN2?th=1

1 réponse

bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
go to your Amazon account, then to your order, and contact customer service. They will ask you to return the item and will refund you afterwards, and then you will just have to order another one.

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bazfile
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