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MTC Games Company

Pasblindedutoutoupresque Posted messages 15 Status Member -  
 Momo -
Just a heads-up!
I bought, well I thought I bought, iTunes cards worth 294 euros to give as gifts.
This nice site cashed in and never sent me the activation codes by email.
I contacted their customer service several times and they promised me a refund within a week... It's been a month and I'm still waiting.
The service doesn't even reply to me anymore. Obviously, the site isn't French... That's what I don’t say, Blonde or almost not me...

2 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Hello,

    SEE BELOW SOME USEFUL INFO TO BE CONSULTED CAREFULLY.


    1- THERE ARE SEVERAL SOLUTIONS TO GET REIMBURSED FOR YOUR PURCHASE:

    SOLUTION 1

    If the purchase was made via Paypal request a refund SEE THIS PAGE

    SOLUTION 2

    If the purchase was made via credit card, one can also get reimbursed via "chargeback", see these two pages:
    PAGE N°1
    PAGE N°2

    2- Certain rules must be respected before ordering on a website:

    1- Check if reviews exist online.
    2- Verify at the bottom of the page if the MANDATORY legal notices are present, see THIS PAGE.
    Simple rule: NO LEGAL NOTICES, DO NOT ORDER.
    3- Check if a postal address is provided as well as a phone number and email to contact the site in case of problems.
    4- If a postal address is provided, check if this address exists on https://www.google.com/maps/?ucbcb=1
    5- Go to this site enter the homepage address of the site where you want to order to see its location and age.
    6- When ordering from a foreign site, remedies in case of problems are often impossible.
    7- Very low prices are a sign of counterfeit items of very poor quality and sometimes scams (items are never received).

    --
    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.
    0
  2. Momo
     
    It's the same for me, I made a purchase of 4.13 euros UC on MTC Game and I never received the code; I requested my bank, and they told me that the site did receive the funds, and VISA even sent a file that clearly shows they received it. They also let me know that I can take this file to claim my funds or my package, which I did. I'm telling you that despite this, the site has neither refunded me nor sent my package.
    0