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Deleted recording on Freebox

Didine -  
 Titine55 -
Hello,
I don’t understand, all my recordings have been deleted and I don’t know what to do. I had recordings dating back to 2015 and it really hurts me to think that I’ve lost everything.

Configuration: iPhone / Safari 12.1.2

1 réponse

Réponse 1 / 1
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
which Freebox?

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bazfile
Moderator/Security Contributor.
a hello, a reply, and a thank you are always appreciated.
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Didine
 
Hello, it's the Freebox Revolution.
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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245 > Didine
 
You must have reset the Freebox to "factory settings," which erases all data on the Freebox hard drive, or the hard drive has an issue; contact Free at 3244 or via https://assistance-1.free.fr/facetofree/.
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