Ntdll.dll Issue Solved

Question

Hello  Since the Windows 1903 update to version 2h20, Call of Duty Warzone won't launch anymore, and there are no error messages. I looked in the event viewer and it indicates that the Ntdll module is faulty.  The game launches in Windows safe mode.  Event report  Name of the failing application ModernWarfare.exe, version: 1.0.0.0, timestamp: 0x607b3ff1 Name of the failing module: ntdll.dll, version: 10.0.19041.928, timestamp: 0x9bed63d6 Exception code: 0xc0000005 Error offset: 0x000000000002a9c0 ID of the failing process: 0x9f8 Start time of the failing application: 0x01d73b76f72039cb Path of the failing application: E:\battle.net\Call of Duty Modern Warfare\ModernWarfare.exe Path of the failing module: C:\WINDOWS\SYSTEM32
tdll.dll Report ID: 9979064a-bc23-46c2-8f0a-4b1d934b0e72 Full name of the failing package: ID of the application related to the failing package:  Note that several people have this problem following the latest game update.  How to fix it? I've already run an SFC and DISM with no anomalies.  Thank you    -- Most people don't seek to know how it works as long as it works!!!

SATS_fr · Accepted Answer

Content for you. Thank you for providing the link to the solution.

SATS_fr · Answer

Hello.
When was your update to 20H2?
Have you checked that ALL your drivers are up to date on the manufacturer's site (motherboard and graphics card)?
Otherwise, if your file system is intact (SFC and DISM) and you say you've had the problem since the game's update, you should reach out to the game's publisher.

zamale · Answer

Thank you for your response,

Everything is up to date, it happened overnight, I think it comes from the Windows update because the game launches in safe mode.
I performed the update 2 hours and 20 minutes last week.

--
Most people don't seek to understand how it works as long as it works!!!

SATS_fr · Answer

If the game launches in safe mode, it means that Windows 10 is not the issue but that some drivers are. Therefore, you need to focus on updating the drivers, even if it means doing so in safe mode.

Since the installation of version 20H2 is recent, you probably have no restore points.
Microsoft has the unfortunate habit of removing the automation of restore point creation with each semi-annual version. So, press the Windows and R keys
Type control sysdm.cpl,,4
Check if protection is enabled for (C:) (System); if not, click on Configure and enable it, set it to 5% disk usage, click Apply -> OK.

zamale · Answer

I solved the problem, for my part it was Comodo that was blocking the process.

I'm leaving the link to the Blizzard forum for those who might be looking for a solution

https://us.forums.blizzard.com/en/blizzard/t/call-of-duty-new-patch-4222021-wont-launch/16182

What worked for me was step 5. But I'm not sure how prudent it is not to detect command injections on the game's exe.

In any case, thanks STATS for wanting to help me.

As for the restore points, I saw that Windows had deleted and even disabled them.

--
Most people don't seek to understand how it works as long as it works!!!

Ntdll.dll Issue

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