550 Mail rejeté pour des raisons de politique

Solved
clarafish Posted messages 52 Status Membre -  
 nini69 -
Hello,

Recently, more and more of my emails on Outlook are coming back with this error message:

"said: 550
Mail rejected by Windows Live Hotmail for policy reasons. A block has been
placed against your IP address because we have received complaints
concerning mail coming from that IP address. We recommend enrolling in our
Junk E-Mail Reporting Program (JMRP), a free program intended to help
senders remove unwanted recipients from their e-mail lists. For enrollment
instructions, please refer to:
https://sendersupport.olc.protection.outlook.com/pm/Services.aspx#JMRPP. For additional information
about Microsoft's technical guidelines, please refer to:
http://postmaster.live.com/Guidelines.aspx (in reply to MAIL FROM command)"

What should I do? Do I have a virus and am I being blocked by other inboxes? I just changed my email address to avoid spam and other ads. I've also requested to no longer participate in "chains" and other pollutants...!!

Thank you for your help
Configuration: Windows XP Internet Explorer 6.0

12 réponses

Bouvi
 
I have exactly the same problem and it's quite annoying because many of my contacts use a HOTMAIL address.
I tried to log in to their site but between the explanations in English and the inability to directly contact someone, even by email, it's becoming disheartening.
In any case, I would strongly advise anyone in the future against using a hotmail address...

If someone could help us...
10