HP Scan And Capture is not working anymore
Malplaquet59
Posted messages
10
Status
Membre
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Carlo6 -
Carlo6 -
Hello everyone,
A few weeks ago I downloaded Hp Scan and Capture from the Store, and it worked fine for a while.
It would launch, go to a page inviting you to scan a document or image.
For some time now, it launches, reaches the homepage, but doesn't go any further and closes systematically.
I wanted to uninstall it so I could reinstall it later, and I can't find it anywhere.
Is there anyone who could help me, please?
Thank you all
Christian
A few weeks ago I downloaded Hp Scan and Capture from the Store, and it worked fine for a while.
It would launch, go to a page inviting you to scan a document or image.
For some time now, it launches, reaches the homepage, but doesn't go any further and closes systematically.
I wanted to uninstall it so I could reinstall it later, and I can't find it anywhere.
Is there anyone who could help me, please?
Thank you all
Christian
4 réponses
Hello
I had the same issue for several days!!!
Here’s how the problem was solved for me.
You need to go to
1) Control Panel (Windows Settings)
2) then to Applications
3) then search for the software: hp scan and capture
4) click on it and then go to Advanced options
5) and reset it.
This will reset the program.
Then you will need to launch the hp scan and capture program
It will ask you to add the printer.
And there you go, it's done.
I had the same issue for several days!!!
Here’s how the problem was solved for me.
You need to go to
1) Control Panel (Windows Settings)
2) then to Applications
3) then search for the software: hp scan and capture
4) click on it and then go to Advanced options
5) and reset it.
This will reset the program.
Then you will need to launch the hp scan and capture program
It will ask you to add the printer.
And there you go, it's done.
perfect, thank you
Carlo6
Hello, HP Scan and Capture wasn't working on my computer, but following your procedure it works perfectly now. Thank you very much.