"awaiting supplier delivery" FNAC

Youroichima -  
 Melo4567 -
Hello everyone,

A week ago, I ordered a Logitech X52 HOTAS on the Fnac website, which was available for online purchase at the time. After being confirmed, the order went to "awaiting supplier delivery" and is now out of stock on the site. That said, they still maintain a shipping date of 04/07 (which is in two weeks). I'm not particularly in a hurry, but one question is on my mind. For the past few days, the product's price has increased (by 35 euros) likely due to its rarity (it's out of stock everywhere). Therefore, I would like to know if Fnac has the ability, after a certain period, to cancel my order (due to the stock shortage) forcing me to wait for a restock but also to buy it 35 euros more expensive?

Have a good day :)

2 réponses

madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention   12 483
 
Hello
In principle, they must honor any order placed at the price paid.
Even if it means keeping you waiting.

In the event that this product is unavailable anywhere (production has stopped), they can cancel and refund you.
More info HERE.

Best regards
3
Youroichima
 
Good evening, thank you for your response :)

Yes, I hope they will make me wait until they have stock rather than cancel it ^^

Have a good evening.
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