Canon MG3650 and print head alignment issue

irismina Posted messages 10 Status Membre -  
contrariness Posted messages 338 Registration date   Status Membre Last intervention   -
Hello,

since a paper jam, my printer has a problem with the print heads not being aligned.
I have turned it off several times, changed the cartridges, used the Canon troubleshooting utility; the result has improved, but the prints are of very poor quality, especially for the lines at the top of the page that overlap.
Can you help me or tell me if the printer needs to be replaced?
Thank you very much.

2 réponses

Christi
 
Hello
I have the same problem.
Have you been able to find a solution?
Best regards
1
irismina
 
Unfortunately not.
I had to replace this printer which was barely 3 years old
Have a good weekend.
0