Critical error message

Nyane08 -  
 Nyane08 -
Hello,
I recently bought a Dell Inspiron 17 3793 laptop. A few days ago, the PC crashed and displayed a blue screen, indicating that the computer would restart. However, it never restarted normally. Not wanting to lose my data, I asked my boyfriend to dismantle my PC so I could retrieve my files from the internal hard drive. Once the hard drive was reassembled into my PC, it displayed this message on startup:
"No bootable devices found"
Can you tell me more about this message and if there is anything I can do before I resign myself to taking my computer to a repair shop?

Thank you for your help.

2 answers

  1. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     
    Hello
    the BIOS does not find a bootable device

    either the friend made a mistake or the hard drive is not connected to the original port

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    1. Nyane08
       
      Alright, thank you for your response
      I will take a look at it and possibly reconnect it properly.
      It's not the hard drive that's dead, right?
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  2. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     
    It must be connected to exactly the same SATA port as before

    Isn't the hard drive dead? It is impossible to ascertain, it may have faults causing issues at such a young age

    A poorly managed Windows update may have caused this crash

    The state of the HDD can be checked with CrystalDiskInfo by replacing it in a functional PC

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    1. Nyane08
       
      After checking, he is indeed reconnected to the original port.
      I also think it's due to a Windows update because the day before it crashed, there were updates made.
      Thank you for the hard drive verification tip; I'll do that soon.
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