Parcel ready at CHRONOPOST sender

Solved
Maureen470 -  
 Candide -
Hello, here is my problem:

I ordered a PC on November 16, 2020, I received an email with my order's serial number stating that the package was shipped by Cdiscount, then on Friday I see that my package is ready with the sender but since then I haven't heard anything, still the same phrase: "package ready with the sender" Friday, November 20 at 10:34 AM.
Delivery was scheduled between November 23 and 27, however, today is the 25th so I would like to know if it will arrive on time or if their site is not updated?

Thank you for your responses! :)

3 réponses

jmarion3 Posted messages 49458 Registration date   Status Contributeur Last intervention   5 505
 
Hello ....

Unless I'm mistaken, Cdiscount made the package available to Chronopost on Friday, 20/11, but at what time??
Chronopost certainly picked up the package on Monday, 23/11, and I think you should receive this package on Thursday or Friday, 27/11.
In principle, it's the GLS carrier who delivers for Chronopost, and I advise you to be present or have someone close by on the delivery day because the package might be dropped off at a relay point by GLS if you're absent.
Do you have a tracking number for this package?
Talk to you later for your comments...but if none ► Resolved
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Maureen470 Posted messages 6 Status Membre
 
Here’s what I have
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Candide
 
Null response GLS has nothing to do with CHRONOPOST. Furthermore, CHRONOPOST delivery is 48 hours, and we are very precisely informed of the tracking by their services as soon as the package has actually been taken in charge.
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