Error 1 on my Dymo... help!

Isadu17 -  
macbernic Posted messages 2224 Registration date   Status Membre Last intervention   -
Hello
My Dymo Letratag ax50 displays "error 1" on its screen and does not print.
What should I do?
To know, I've had it for quite a while, as well as the cartridge inside.
The Dymo has hardly ever been used.
But the manual doesn't mention anything about this error message.
Could you please help me?
Thanks a lot
Isabelle

2 réponses

macbernic Posted messages 2224 Registration date   Status Membre Last intervention   540
 
Hello Isabelle,

Error 1 corresponds either to weak batteries and/or the ribbon being stuck ...

See you soon
2
Isadu17230 Posted messages 1 Status Membre
 
Thank you, that's great, that was it :)
0