Error 1 on my Dymo... help!

Isadu17 -  
macbernic Posted messages 2231 Registration date   Status Member Last intervention   -
Hello
My Dymo Letratag ax50 displays "error 1" on its screen and does not print.
What should I do?
To know, I've had it for quite a while, as well as the cartridge inside.
The Dymo has hardly ever been used.
But the manual doesn't mention anything about this error message.
Could you please help me?
Thanks a lot
Isabelle

2 answers

  1. macbernic Posted messages 2231 Registration date   Status Member Last intervention   545
     
    Hello Isabelle,

    Error 1 corresponds either to weak batteries and/or the ribbon being stuck ...

    See you soon
    3
    1. Isadu17230 Posted messages 1 Status Member
       
      Thank you, that's great, that was it :)
      0