Big problem with my Thompson 55uc6006s TV
Bel78710
-
Bel78710 -
Bel78710 -
Hello,
So here is the problem
When I turn on my TV as every day everything works and suddenly it restarts on the Thompson logo and nothing for 1 hour.. I unplugged and plugged back in the same
The day before I had seen that the time was not correct even though it was in automatic mode and since it is an Android TV the time should have been correct
I manually changed it I spent the day without problems it's the next day where I had the issue
So I called the support center USB update good firmware version
It starts and it blocks after 3 hours still nothing it progresses less.. And the power outage so I start again but this time I'm stuck the indicator stayed white and nothing no image nothing at all I insist and by miracle the Thompson comes back but still blocked so I start again and still the same problem..
Block during the update and it restarts with a white indicator except this time nothing to do nothing appears and it's been 10 hours that I'm on it..
If someone can help me thanks
Configuration: Android / Chrome 86.0.4240.110
So here is the problem
When I turn on my TV as every day everything works and suddenly it restarts on the Thompson logo and nothing for 1 hour.. I unplugged and plugged back in the same
The day before I had seen that the time was not correct even though it was in automatic mode and since it is an Android TV the time should have been correct
I manually changed it I spent the day without problems it's the next day where I had the issue
So I called the support center USB update good firmware version
It starts and it blocks after 3 hours still nothing it progresses less.. And the power outage so I start again but this time I'm stuck the indicator stayed white and nothing no image nothing at all I insist and by miracle the Thompson comes back but still blocked so I start again and still the same problem..
Block during the update and it restarts with a white indicator except this time nothing to do nothing appears and it's been 10 hours that I'm on it..
If someone can help me thanks
Configuration: Android / Chrome 86.0.4240.110
1 answer
-
Hello and welcome as a new member. I want to tell you that apart from suggesting you unplug all the wires from your TV, wait a few minutes, and plug them back in, we cannot test your TV over the internet; physical intervention is required, and we cannot advise you to intervene yourself—there are high-voltage capacitors still charged, very dangerous.
--
“ donkeys don’t change their minds, fools do”
consider marking your message as “resolved” if that’s the case.
