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SMART TV connection issue

Noury98 -  
 Nivo -
Good evening, I bought a 24 Oceanic Smart TV, and I can't connect it to an open Wi-Fi, knowing that it connects perfectly with secured Wi-Fi. The problem is that a web page should normally appear to enter my email and password, but it doesn't show up, and it says it's connected even though there's no internet.
Is there a solution?

Thank you.

7 answers

  1.
    jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Hello,

    An open wifi is a McDonald's or a supermarket, or a hotel...etc... 95% of the time, they don't allow TV streaming because it consumes too much bandwidth and they are responsible for certain videos.

    And they have spotted your smart TV...
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    1. Noury98
       
      The wifi I'm talking about is Wifirst, which is the wifi of our university residence. Normally, it's stated on the website that it's possible to connect a Smart, that's why I'm asking :)
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  2. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Yes, but I think it's the same problem... or else you have to pay... but I can't know what the network of this university campus contains... This question should be addressed to the IT administrator of the university campus or even the "network" administrator

    I cannot answer regarding the posters of the campus.
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  3. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442
     
    Hi,
    it's simple:
    Either the smart TV has an internet browser in its apps, in which case you can log on to the public Wi-Fi, or it doesn't have one, and then it's impossible.

    --
    and ... There you go!
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  4. Noury98
     
    Yes, she has a web browser, the problem is that when I connect to the Wi-Fi it says connected, but there is no internet, so I can't access the browser at that moment to log in.
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    1. brupala Posted messages 111142 Registration date   Status Member Last intervention   14 442
       
      This app is not a real browser :-(
      A real browser can read web pages even when not connected to the internet if they are local or on a private server, like it is the case for the wifirst portal.
      See if you can install a different browser than this crap on it.
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  6. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Yes, you can very well be connected to the system... network, etc... but this connection is not necessarily carrying the WEB... however, your browser should still display a page; possibly with an error message... But it should be the homepage of the U campus asking for the login and password... or else, the server is not running...

    Try if you have the same thing on your smartphone or on a PC..??
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  7. Noury98
     
    This is the homepage of Wifirst (the name of the wifi company) that should normally present itself so that I can enter my information; this is the case when I want to connect to the wifi from my smartphone or PC, the server works perfectly. But no page appears when I connect on the TV, that's the problem :/
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    1. Nivo
       

      I have the same problem, have you found a solution since then?

      1
  8. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    The whole city must be in this case..?? Talk a bit with the neighbors to see if they have the same issue... Apparently, the welcome server is not working.. You should check this page on your smartphone.
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