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Regarding GiGASET Sculpture CL750H

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baladur13 Posted messages 47414 Registration date   Status Moderator Last intervention   -
Hello,
I just bought a GiGASET sculpture CL 750 H phone and I can't listen to my messages, and when I go to Network Voicemail, it indicates:
"Network mailbox 3103." I don't know what that refers to.
Furthermore, despite the manual, I couldn't reduce the ringtones before answering to have my conversation.

Thank you in advance for your help.

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3 answers

  1.
    baladur13 Posted messages 47414 Registration date   Status Moderator Last intervention   14 417
     
    Hello,
    CL 750h is the code for a combined unit
    the base is either CL750 or CL750A (if it has a built-in answering machine).
    Note for the CL750A, the base is separate and is called Box 100
    What base do you have?
    The Network answering machine is your operator's voicemail
    Who is that operator?

    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...
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    1. Bougainvil Posted messages 4 Status Member
       
      Thank you for the response
      The plan is indeed called base 100 and my provider is FREE
      I contacted Free and everything seems normal on their end
      On another note, I can't manage to reduce the number of rings when someone calls me
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      1. baladur13 Posted messages 47414 Registration date   Status Moderator Last intervention   14 417 > Bougainvil Posted messages 4 Status Member
         
        Ok
        You have a phone without a built-in answering machine...
        IF you are with Free, it is at Free that you need to adjust the number of rings or the delay before their voicemail picks up your voice messages
        See https://www.commentcamarche.net/faq/20478-configurer-le-nombre-de-sonneries-avant-le-renvoi-sur-messagerie
        As for Free voicemail (Answering Machine)
        see https://free.fr/assistance/65.html

        Where did you buy this device? At an Orange store?

        "Network voicemail box 3103"
        3103 corresponds to the number to call to reach the voicemail of Orange or SFR among others
        for Free voicemail, you need to dial **1
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  2. Bougainvil Posted messages 4 Status Member
     
    I bought it at Darty.
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    1. baladur13 Posted messages 47414 Registration date   Status Moderator Last intervention   14 417
       
      Ok for Darty..
      For some reason that I do not understand, you must have the 3103 memorized in your device.
      See the manual on page 25 (27 of the pdf below) in the paragraph
      "External Messaging" - "Entering the number"
      You should find the 3103 there, while for Free you would need to press **1 to directly access your voicemail by long pressing the 1 key (see "Listen to messages" on the same page)

      The manual: https://assistance.orange.fr/medias/woopic/files/content/download/731131/14646018/version/7/file/guide_utilisateur_telephone_fixe_gigaset_sculpture.pdf
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  3. Bougainvil Posted messages 4 Status Member
     
    Thank you very much for all this information. I had consulted my manual, but some things had slipped my mind. Everything is working now.
    Have a great end of the day.
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    1. baladur13 Posted messages 47414 Registration date   Status Moderator Last intervention   14 417
       
      Great... Happy for you.
      Thank you for the feedback
      Do not hesitate to come back if you encounter any issues; you will certainly find answers or solutions to any potential problems on the forums.
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