Missing chain 4,8,15,16,17

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Laury0598 -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,

I bought a TCL TV two months ago, and I have recently noticed that I do not have access to the following channels: 4, 8, 15, 16, and 17. Of course, I have performed an automatic scan that didn’t change anything. Do you have a solution? Thank you.

2 answers

Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 199
 
Hello,
Start by checking the coaxial connections, unplugging and replugging them several times to eliminate any possible oxidation; if necessary, redo them properly. Be careful, even the slightest "hair" from the braid touching the copper center can mess things up...
The antenna may have moved as well...
The HD TNT is more demanding in terms of both quantity and quality of signal.
If there's still no result, the best option would be to place a variable gain pre-amplifier (sometimes too much amplification can degrade the signal); this preamp should be LTE/4G filtered and placed as close to the antenna as possible.
Here’s a good product for example:
https://www.ebay.fr/itm/Amplificateur-TNT-complet-JOHANSSON-exterieur-interieur-KIT-7328-fiches-F-/261244510074?hash=item3cd362df7a%3Ag%3Ac0gAAOxy6%7EBR3uv8

--
I call a spade a spade *
*in French in the text
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Laury0598 Posted messages 1 Status Member
 
Thank you for your response, we changed the antenna cable and it worked. I'm surprised that some channels were working and not others. Thank you very much.
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Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 199
 
You're welcome, glad for you and feel free to come back if you have any other questions
And the multiplexes are not all broadcasted at the same power

For you the R2 and R3
I call a cat a cat *
* in French as stated
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