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Orange decoder error S05-05

Footeux_6210 Posted messages 4 Status Member -  
jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   -
Good evening! I'm posting on this forum because I have a problem. It has been 2 weeks since we switched to Orange and we have an issue with the decoder. It cannot connect to the server, error code S05-05. The decoder and the Livebox have been replaced and reset; there was an intervention on the line, but nothing has changed. Has anyone had this problem before and how did you resolve it? Thank you.

3 answers

  1.
    jeanbern Posted messages 13740 Registration date   Status Contributor Last intervention   5 136
     
    Hi,
    did you get them on the phone?
    Did they do any tests? etc.?
    Was the Box reset? Are you talking about a factory reset???
    But then there are updates afterwards

    9
    1. Footeux_6210 Posted messages 4 Status Member
       
      Good evening, yes tests have been carried out several times, along with resets and updates, but no improvement has been observed.
      0