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Backslash on MacBook Air

benoit -  
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   -
Hello, I would like to make a backslash to connect to my Outlook email but I don't have the symbol and the shortcut Alt + Shift + / doesn't work. Can someone help me? Thank you

Configuration: Macintosh / Safari 13.1

2 answers

  1.
    _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    Hello,

    It's strange that it's not working!
    You press alt and hold it down
    then you press Shift and hold it down
    then when you finally press / (with all 3 keys pressed down), what character shows up?
    Meanwhile, here are some you can copy/paste:
    \ \ \

    Ritchi
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  2. benoit01- Posted messages 1 Status Member
     
    Hello, thank you for your help. When I do what you say, it displays either the slash or the colons. Thank you for the 3 backslashes.
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    1. dede74000 Posted messages 26996 Registration date   Status Contributor Last intervention   5 370
       
      Hello,

      You should have specified from which Mac and which OS this maneuver is impossible, that would help us a bit and allow us to find the cause.

      Another possibility, from the Apple menu/System Preferences/Keyboard, you check the boxes:



      You will have the symbol in your menu bar, open it and launch "Show Keyboard Viewer"

      You choose "punctuation" and you will have all the options but this is with a French azerty keyboard and it may be different depending on the font:

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    2. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
       
      I conclude that your Alt key is not working...
      Do you have a MacBook with a butterfly keyboard (model shipped with the MacBook from 2017-2019), a keyboard known for having key jamming issues?
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