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Network adapter in hidden devices

Thelmas75 Posted messages 21 Status Membre -  
brupala Posted messages 111945 Registration date   Status Membre Last intervention   -
Hello
This morning, when I logged in, there was no available wifi network. I checked my router, and also my mobile which is connected to the wifi, so there's no issue on that side.
I checked in Device Manager, and the network card does not appear. I looked in hidden devices, and there I see the card.
How can I restore it?
The problem is that I can't connect to the network any other way. I have an ethernet cable but my computer doesn't have an ethernet port!

Asus Vivobook Notebook
Windows 10, 64 bits

Thank you for your help
Have a nice day
Thelma

5 réponses

Réponse 1 / 5
quentin2121 Posted messages 9063 Registration date   Status Membre Last intervention   Ambassadeur 1 311
 
Hello,
where do you see the hidden network card?

--

“Take your chance, grab your happiness and go towards your risk. By looking at you, they will get used to it.” René Char
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Thelmas75 Posted messages 21 Status Membre 1
 
Hello Quentin
I can see the network card in the "hidden" devices
thank you
Thelma
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quentin2121 Posted messages 9063 Registration date   Status Membre Last intervention   1 311 > Thelmas75 Posted messages 21 Status Membre
 
type in cmd with admin permission:
set devmgr_show_nonpresent_devices=1
then:
start devmgmt.msc
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Thelmas75 Posted messages 21 Status Membre 1 > quentin2121 Posted messages 9063 Registration date   Status Membre Last intervention  
 
yes
I did that
with "set devmgr_show_nonpresent_devices=1" nothing happens
with "start devmgmt.msc" I see device manager and the network card is still in the hidden devices
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Réponse 2 / 5
brupala Posted messages 111945 Registration date   Status Membre Last intervention   14 422
 
Hi,
try uninstalling it and restarting the PC.

--
and ... There you go!
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Réponse 3 / 5
Thelmas75 Posted messages 21 Status Membre 1
 
Uh, are you sure? Because I don't have internet... if I uninstall it, how can I reinstall it afterwards?
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brupala Posted messages 111945 Registration date   Status Membre Last intervention   14 422
 
If it works, Windows will reinstall it automatically; if it no longer works, you'll need to move on to another one.
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Réponse 4 / 5
Thelmas75 Posted messages 21 Status Membre 1
 
Thank you. Can you confirm that I don't need the internet to do this?

So if it stops working, I need to replace it?
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brupala Posted messages 111945 Registration date   Status Membre Last intervention   14 422
 
It's the basics of computer troubleshooting as I’ve been practicing for 40 years, yes...
We change the smallest possible component, but we do change it because the magic wand like Harry Potter doesn’t work so well for that.
Then,
or before, you can add a USB adapter, the same goes for an ethernet port.
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Thelmas75 Posted messages 21 Status Membre 1 > brupala Posted messages 111945 Registration date   Status Membre Last intervention  
 
In the hidden devices and under the network card, I also have 2 hidden items: Microsoft WiFi Direct Virtual Adapter #3 and Microsoft Wi-Fi Direct Virtual Adapter #4
Should I uninstall them as well?
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brupala Posted messages 111945 Registration date   Status Membre Last intervention   14 422 > Thelmas75 Posted messages 21 Status Membre
 
No, it's virtual; there are plenty of other virtual things in hidden peripherals.
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Thelmas75 Posted messages 21 Status Membre 1 > brupala Posted messages 111945 Registration date   Status Membre Last intervention  
 
Brupala, I did what you told me, I uninstalled the network card. Now it has completely disappeared, whether in devices or hidden devices!
What should I do?
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brupala Posted messages 111945 Registration date   Status Membre Last intervention   14 422 > Thelmas75 Posted messages 21 Status Membre
 
Buy another one...
wasn't it planned?
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Réponse 5 / 5
Thelmas75 Posted messages 21 Status Membre 1
 
Okay, I'll do that and keep you posted!
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