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Network adapter in hidden devices

Thelmas75 Posted messages 21 Status Member -  
brupala Posted messages 111157 Registration date   Status Member Last intervention   -
Hello
This morning, when I logged in, there was no available wifi network. I checked my router, and also my mobile which is connected to the wifi, so there's no issue on that side.
I checked in Device Manager, and the network card does not appear. I looked in hidden devices, and there I see the card.
How can I restore it?
The problem is that I can't connect to the network any other way. I have an ethernet cable but my computer doesn't have an ethernet port!

Asus Vivobook Notebook
Windows 10, 64 bits

Thank you for your help
Have a nice day
Thelma

5 answers

  1.
    quentin2121 Posted messages 9063 Registration date   Status Member Last intervention   Ambassadeur 1 313
     
    Hello,
    where do you see the hidden network card?

    --

    “Take your chance, grab your happiness and go towards your risk. By looking at you, they will get used to it.” René Char
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    1. Thelmas75 Posted messages 21 Status Member 1
       
      Hello Quentin
      I can see the network card in the "hidden" devices
      thank you
      Thelma
      1
      1. quentin2121 Posted messages 9063 Registration date   Status Member Last intervention   1 313 > Thelmas75 Posted messages 21 Status Member
         
        type in cmd with admin permission:
        set devmgr_show_nonpresent_devices=1
        then:
        start devmgmt.msc
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      2. Thelmas75 Posted messages 21 Status Member 1 > quentin2121 Posted messages 9063 Registration date   Status Member Last intervention  
         
        yes
        I did that
        with "set devmgr_show_nonpresent_devices=1" nothing happens
        with "start devmgmt.msc" I see device manager and the network card is still in the hidden devices
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  2. brupala Posted messages 111157 Registration date   Status Member Last intervention   14 453
     
    Hi,
    try uninstalling it and restarting the PC.

    --
    and ... There you go!
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  3. Thelmas75 Posted messages 21 Status Member 1
     
    Uh, are you sure? Because I don't have internet... if I uninstall it, how can I reinstall it afterwards?
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    1. brupala Posted messages 111157 Registration date   Status Member Last intervention   14 453
       
      If it works, Windows will reinstall it automatically; if it no longer works, you'll need to move on to another one.
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  4. Thelmas75 Posted messages 21 Status Member 1
     
    Thank you. Can you confirm that I don't need the internet to do this?

    So if it stops working, I need to replace it?
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    1. brupala Posted messages 111157 Registration date   Status Member Last intervention   14 453
       
      It's the basics of computer troubleshooting as I’ve been practicing for 40 years, yes...
      We change the smallest possible component, but we do change it because the magic wand like Harry Potter doesn’t work so well for that.
      Then,
      or before, you can add a USB adapter, the same goes for an ethernet port.
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    2. Thelmas75 Posted messages 21 Status Member 1 > brupala Posted messages 111157 Registration date   Status Member Last intervention  
       
      In the hidden devices and under the network card, I also have 2 hidden items: Microsoft WiFi Direct Virtual Adapter #3 and Microsoft Wi-Fi Direct Virtual Adapter #4
      Should I uninstall them as well?
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    3. brupala Posted messages 111157 Registration date   Status Member Last intervention   14 453 > Thelmas75 Posted messages 21 Status Member
       
      No, it's virtual; there are plenty of other virtual things in hidden peripherals.
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    4. Thelmas75 Posted messages 21 Status Member 1 > brupala Posted messages 111157 Registration date   Status Member Last intervention  
       
      Brupala, I did what you told me, I uninstalled the network card. Now it has completely disappeared, whether in devices or hidden devices!
      What should I do?
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    5. brupala Posted messages 111157 Registration date   Status Member Last intervention   14 453 > Thelmas75 Posted messages 21 Status Member
       
      Buy another one...
      wasn't it planned?
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  6. Thelmas75 Posted messages 21 Status Member 1
     
    Okay, I'll do that and keep you posted!
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