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Groupon Order

Jennifer -  
 Marie -
Hello,
I ordered a bed on Groupon at the beginning of May, but since then, when I go to "track my order," nothing has changed; my order is still being processed. I don't know how this site works since it's my first time ordering from it. Do I need to do something?
Thank you in advance.

2 answers

  1.
    fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108
     
    Hello,

    It works like all e-commerce sites.
    Check the online help.

    --
    Reading the answers is good... Responding to them afterwards, out of politeness, is better...
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    1. Jennifer
       
      The thing is, I was charged but my order is still being processed. Do I need a coupon?
      0
  2. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassadeur 14 520
     
    Hello

    If I understand correctly, this Croupion is used for making 'group' purchases to benefit from preferential rates..

    The principle is excellent; the real test is to see how it works in reality.. Sometimes hiccups are reported online..

    Some are happy and others not at all, like this Citizen:

    https://www.info-ecommerce.fr/6939/demonstration-en-quoi-groupon-arnaque-t-elle-ses-clients

    Your order may be waiting for others of the same kind to reach a critical mass? Or - more likely - there are logistical/delivery issues..

    Croupion is the best place to get information on the estimated delay..

    A+
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    1. Marie
       
      I placed an order for a perfume on December 18th, and to this day, despite several emails, I still have not received a response. I have, of course, been charged; this is the first time since I've been using Groupon that this has happened.
      0