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Groupon Order

Jennifer -  
 Marie -
Hello,
I ordered a bed on Groupon at the beginning of May, but since then, when I go to "track my order," nothing has changed; my order is still being processed. I don't know how this site works since it's my first time ordering from it. Do I need to do something?
Thank you in advance.

2 réponses

Réponse 1 / 2
fermiparadoxx Posted messages 11454 Registration date   Status Membre Last intervention   6 107
 
Hello,

It works like all e-commerce sites.
Check the online help.

--
Reading the answers is good... Responding to them afterwards, out of politeness, is better...
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Jennifer
 
The thing is, I was charged but my order is still being processed. Do I need a coupon?
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Réponse 2 / 2
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   Ambassadeur 14 517
 
Hello

If I understand correctly, this Croupion is used for making 'group' purchases to benefit from preferential rates..

The principle is excellent; the real test is to see how it works in reality.. Sometimes hiccups are reported online..

Some are happy and others not at all, like this Citizen:

https://www.info-ecommerce.fr/6939/demonstration-en-quoi-groupon-arnaque-t-elle-ses-clients

Your order may be waiting for others of the same kind to reach a critical mass? Or - more likely - there are logistical/delivery issues..

Croupion is the best place to get information on the estimated delay..

A+
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Marie
 
I placed an order for a perfume on December 18th, and to this day, despite several emails, I still have not received a response. I have, of course, been charged; this is the first time since I've been using Groupon that this has happened.
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