ERR CONNECTION FAILED
Air_one
Posted messages
10
Status
Membre
-
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Hello, big problem on my sister's PC:
on any browser (Chrome or Edge), when I launch the browser, the homepage displays, on Google there's the Google logo, etc. However, when I perform any search, the error message appears:
"www.google.com is unreachable (or www.bing.com with Edge)
Try running the Windows network diagnostics.
ERR_CONNECTION_FAILED"
I have already cleared the cache, flushed the DNS as I found on a forum, disabled the extensions, turned off the Windows firewall, and tried with an Ethernet cable, but the problem remains the same.
Do you have any other solutions? Thank you in advance.
on any browser (Chrome or Edge), when I launch the browser, the homepage displays, on Google there's the Google logo, etc. However, when I perform any search, the error message appears:
"www.google.com is unreachable (or www.bing.com with Edge)
Try running the Windows network diagnostics.
ERR_CONNECTION_FAILED"
I have already cleared the cache, flushed the DNS as I found on a forum, disabled the extensions, turned off the Windows firewall, and tried with an Ethernet cable, but the problem remains the same.
Do you have any other solutions? Thank you in advance.
1 réponse
Hello,
Are the other sites working?
To check your computer for potential infections and have a general status of the system:
Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:
Send these 3 reports to the site https://pjjoint.malekal.com/ and in return, provide the 3 pjjoint links leading to the reports here in a new response so that we can review them.
(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).
--
Please press any key to continue the cleaning...
Are the other sites working?
To check your computer for potential infections and have a general status of the system:
Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:
- FRST.txt
- Shortcut.
- Additionnal.txt
Send these 3 reports to the site https://pjjoint.malekal.com/ and in return, provide the 3 pjjoint links leading to the reports here in a new response so that we can review them.
(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).
--
Please press any key to continue the cleaning...