Samsung smart TV turns off and on by itself!
Diaghar
Posted messages
5
Status
Member
-
Diaghar Posted messages 5 Status Member -
Diaghar Posted messages 5 Status Member -
Hello,
My TV turns on and off every 4 seconds.
The remote control does not respond to anything.
The technique for accessing the hidden menu does not work. Disconnecting cables 456 does not work...
Turning off the Wi-Fi and turning it back on does not work.
I cannot find the fault.
Any ideas?
Thank you
Configuration: iPhone / Safari 13.1
My TV turns on and off every 4 seconds.
The remote control does not respond to anything.
The technique for accessing the hidden menu does not work. Disconnecting cables 456 does not work...
Turning off the Wi-Fi and turning it back on does not work.
I cannot find the fault.
Any ideas?
Thank you
Configuration: iPhone / Safari 13.1
7 answers
-
Hello and welcome to this forum,
Several options:
Try: menu>system>data streaming service. Choose disable.
Or:
Access the hidden menu: Info, Menu, Mute, Power
Select menu "8-adjust"
Select D-Watchdog ->"OFF"
Power to exit!
For access to the hidden menu:
Television off - Press successively: INFO - MENU - MUTE - POWER
-Touch nothing and the television will turn on and here is the menu
For access to the second hidden menu (Check if this is identical, it depends on the models.)
-Once in the hidden menu (previous manipulation)
-Go to advanced settings, for my part I have a dropdown menu but otherwise
-Press the 0 key four times in succession
-There you will have access to all other settings Go to Adjust (second column) Then to WatchDog... and set it to OFF
--
I call a cat a cat *
*in French in the text -
Hello
Thank you for your help Andy31200
Impossible to make the remote control work, it doesn't respond to anything (the batteries are working)
So I cannot access the hidden menu.
I have checked the fuses at the back and they are also working.
I have tested info, menu, mute, poker. Nothing happens.
Is there no hardware way to reset it? Thank you -
But you're welcome, the batteries yes, but is the remote control working properly?
See this tutorial:
https://www.youtube.com/watch?v=XVt0cPeyXzk
--
I call a cat a cat *
*in French in the text -
Test done, the beam works. I also tested it with two other remote controls.
The problem persists.
Thank you very much... I will continue my investigations.
Best regards -
You're welcome to come back and give news or if you have other questions
--
I call a cat a cat *
*in French in the text -
Hello
I have posted a video of the problem.
Here are all the actions implemented that do not solve the issue:
TV off - Press successively: INFO - MENU - MUTE - POWER / it's not working because the remote is completely inactive and it works (tests done)
Removing wires 4, 5, 6 from the connector at the back doesn't work (see photo)
All the fuses have been tested and they work.
I admit I don't understand. It was working very well and my son did an update by connecting his PSP and the bug occurred.
I cannot change the source, I tested with another remote / same problem
I turned off the wifi and turned the TV back on, nothing happens.
It's intriguing. Do you have any idea?
Thank you -
I'm really sorry but I don't understand anything and I'm out of the loop, so I'll pass to my friends...;-(
--
I call a spade a spade *
*in French in the text