Crackling sound card issue Apollo Twin/Windows 10
Max
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Eudes -
Eudes -
Hello,
I experience occasional crackling sounds while I work.
I make music using a computer with the software Ableton Live 10. I connect an Apollo Twin USB audio interface to my new Asus Zenbook 13 i7 laptop with 16 GB of RAM via USB 3. The internal sound card of my laptop is Realtek. I find myself in a bind because, in terms of performance, between the external sound card and my laptop's specifications, there shouldn't be any issues.
However, the Asus Zenbook is an ultra-portable laptop, and I understood that the motherboard and the sound card are likely one and the same component. That’s why I opted for an Apollo Twin, as Universal Audio sound cards like this one are known to completely replace the internal sound card (to avoid any issues, having previously faced conflicts between internal and external sound cards).
I’ve done quite a few tests and scoured forums in search of tips but to no avail. Once every two times during my work sessions, there are crackling sounds here and there. Sounds that don’t exist without the external sound card (but I should clarify that I need this sound card to connect monitoring speakers for mixing).
The software is not the issue either, as I've noticed on YouTube that depending on whether the laptop is plugged in or not, the crackling appears.
I've obviously identified that the laptop's power system is most likely at the heart of the problem. Plugging it in affects the crackling, as does the keyboard backlight.
If any of you have a miracle solution, I’m all ears. All elements of my setup are new, less than 6 months old, including the laptop.
Thank you in advance.
Max
Configuration: Android / Chrome 78.0.3904.96
I experience occasional crackling sounds while I work.
I make music using a computer with the software Ableton Live 10. I connect an Apollo Twin USB audio interface to my new Asus Zenbook 13 i7 laptop with 16 GB of RAM via USB 3. The internal sound card of my laptop is Realtek. I find myself in a bind because, in terms of performance, between the external sound card and my laptop's specifications, there shouldn't be any issues.
However, the Asus Zenbook is an ultra-portable laptop, and I understood that the motherboard and the sound card are likely one and the same component. That’s why I opted for an Apollo Twin, as Universal Audio sound cards like this one are known to completely replace the internal sound card (to avoid any issues, having previously faced conflicts between internal and external sound cards).
I’ve done quite a few tests and scoured forums in search of tips but to no avail. Once every two times during my work sessions, there are crackling sounds here and there. Sounds that don’t exist without the external sound card (but I should clarify that I need this sound card to connect monitoring speakers for mixing).
The software is not the issue either, as I've noticed on YouTube that depending on whether the laptop is plugged in or not, the crackling appears.
I've obviously identified that the laptop's power system is most likely at the heart of the problem. Plugging it in affects the crackling, as does the keyboard backlight.
If any of you have a miracle solution, I’m all ears. All elements of my setup are new, less than 6 months old, including the laptop.
Thank you in advance.
Max
Configuration: Android / Chrome 78.0.3904.96
2 answers
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Hello, I have exactly the same problem as you, on the same PC and with the same sound card! :)
Have you managed to solve your problem?
Update: in the sound card's "console settings," I just set the USB safety buffer to Maximum and bam, no more cracking! I'm relieved! -
Wow, sorry I thought I would be notified if someone replied.
Very well, I will try it, it reassures me that someone with the same setup has the same problem, and moreover, has found a solution!
I will give it a try!
Thank you
P.S. I was the one who posted the message.