no output device found Closed

Question

Hello,

my computer is not producing any sound, there's a sound icon in the bottom right corner with a red cross and in the settings it says "no output device found." I am on Windows 10.
Can you help me please, thank you

Configuration: Windows / Edge 18.18362

kaneagle · Accepted Answer

Since when do you have this problem?  Is Windows up to date?  Press Windows + R Type --> winver and OK.  What is the version?   -- Humans are at their best when things are at their worst.

kaneagle · Answer

Hello,  Press Windows + R Type --> devmgmt.msc and press OK.  Do you have a section --> other devices?  What do you have under audio, video, and game controllers?  What is the brand and exact model number of the PC?  Is Windows 10 32 or 64 bits?   -- Human beings are at their best when things are at their worst.

didine · Answer

no section for other devices in audio video and game controllers: Realtek high definition audio brand: Compaq Presario Windows 10 64 bit  thank you for your help

kaneagle · Answer

Press Windows + R Type --> control panel and OK.  Go to Sound In the Playback tab, do you have Realtek High Definition Audio (speakers) set as default? Example image:   -- Human beings are at their best when things are at their worst

didine · Answer

I've got a red arrow pointing down and it says not connected.

didine · Answer

I recovered this computer.. version 1903

kaneagle · Answer

Have you connected the green wire for the speakers? Behind the PC, is the green wire properly plugged into the green jack on the PC?   -- Human beings are at their best when things are at their worst.

kaneagle · Answer

In the Reading tab What do you have in the list?   -- Human beings are at their best when things are at their worst.

didine · Answer

what speakers

kaneagle · Answer

Press Windows + R Type --> devmgmt.msc and OK.  Go to Sound, video and game controllers Right-click on --> Realtek High Definition Audio Uninstall Check: delete the driver .... Uninstall  Windows + R Type --> control panel and OK  Programs and Features Uninstall --> Realtek High Definition Audio, if present Restart the pc.  Download and install this driver --> Realtek   -- Human beings are at their best when things are at their worst.

didine · Answer

It's fine. The sound icon at the bottom still has a red cross, but a new icon has appeared. Should I do anything else?

kaneagle · Answer

a new icon has appeared  What is the icon?   -- Human beings are at their best when things are at their worst

didine · Answer

an orange sound icon "Realtek HD Audio Manager"  otherwise after an attempt it still doesn't work

kaneagle · Answer

Start by updating Windows 10 (version 1909):
Download this -->> MediaCreationTool1909 <<--
Run it
Check --> Upgrade this PC now

Afterwards, if the audio still doesn't work, it may be that the green wire connection is missing in the green jack.

No output device found

14 answers

App shutdown

Usb-c port on galaxy tab s3 smt825 tablet

Upgrade from windows 10 to 11

Game synchronization

Recommended paid with acknowledgement of receipt and no receipt

Printer not connected to my pc

Smtp problem

Which ssd to choose?

Rename microsoft account

October 2026 patch tuesday: microsoft fixes over 1,000 windows 11 flaws, and it's not over yet