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Blocked step 3 but UN ok

hakim1976 Posted messages 91 Status Membre -  
brupala Posted messages 111945 Registration date   Status Membre Last intervention   -
Hello

I have a Freebox V6 connected via fiber optic that has been stuck for 2 hours on step 3 (FTTH signal detected).

The 2 LEDs (orange and green) of the ONU are lit up.

I have unplugged the cables several times but got the same result.

Where might the problem come from?

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brupala Posted messages 111945 Registration date   Status Membre Last intervention   14 422
 
From Free,
they need to be contacted, probably an issue with their OLT, or a bad patching at the pooling point, so the wrong port on the OLT.

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