Blocked step 3 but UN ok

hakim1976 Posted messages 91 Status Member -  
brupala Posted messages 111145 Registration date   Status Member Last intervention   -
Hello

I have a Freebox V6 connected via fiber optic that has been stuck for 2 hours on step 3 (FTTH signal detected).

The 2 LEDs (orange and green) of the ONU are lit up.

I have unplugged the cables several times but got the same result.

Where might the problem come from?

1 answer

  1. brupala Posted messages 111145 Registration date   Status Member Last intervention   14 448
     
    From Free,
    they need to be contacted, probably an issue with their OLT, or a bad patching at the pooling point, so the wrong port on the OLT.

    1