Marantz Radio

Totixiem07 Posted messages 33 Status Member -  
 yasserbrezonefurax -
Hello,
Marantz radio users have surely noticed, internet radio has become paid, on the hi-fi system (me: MARANTZ M-CR603), it is no longer possible to listen to internet radio...
On the hi-fi system's screen, it says to go to radiomarantz.com for more information, this site redirects us to the vTuner site which explains that this service has become paid and that from now on, we will have to pay 3 dollars per year to access the service.

My question is the following, IS THERE A FREE ALTERNATIVE TO VTUNER THAT WOULD WORK ON MY MARANTZ HI-FI SYSTEM???

Hoping for a reply,
Thank you,
Thomas

72 answers

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Yellowdog50
 
Yes, of course, I do the same with my laptop, which I connect to Vtuner that remains free (whereas with a Marantz device you have to pay $3 for full access, ....????) which obviously allows you to listen to any radio station for free by sending it via Bluetooth to the Marantz. Nevertheless, Marantz remains in illegality on one hand by continuing to sell devices that do not comply with the technical specification that promises free listening to thousands of radio stations, and on the other hand by resorting to planned obsolescence that makes it impossible to listen to free internet radios by making this feature paid, which would force users to turn to another brand to get a device that offers this same function for free. On my side, I am preparing a file that I will send to 60 million consumers to explain the facts and ask for their help in forcing Marantz to return to legality. I’m fed up with being held hostage by crooks...
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Jmi
 
Hello, same for me... cr611 and no more radio via the internet even though I bought it for that purpose... they are scammers. Thank you for all your info.
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Mikhaly Posted messages 1 Status Member 1
 
Hello, I have a Marantz NR1506 at home that has gone mute.
If vTuner wants to charge for its services for Marantz customers, Marantz must give us the option to choose another free platform and provide an update to fulfill its commitments.
If there is a petition or collective action, I stand in solidarity.
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Krisroll
 
I have the same problem with a NA6005 tuner, I sent an email to the CSA, which has hurried not to reply to me to date.
I don't see what leverage we have to get a positive outcome. I'm going to alert 60 Million Consumers, but can the specialized press help us?
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Dom1953
 
I also own a MCR611 from MARANTZ, and I find the brand's attitude towards its customers deplorable.
We absolutely must react; if we chose a product that met our expectations without any restrictions on the use of certain services, it is completely unacceptable for a service to become paid.
MARANTZ must absolutely respond to our request, which is entirely justified.
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Lag
 
Bravo
They are thieves!
Never again Marantz
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odililith
 
Hello,
I suggest creating a Facebook page denouncing this hostage-taking and spreading it widely.
They're going to love this publicity.
If we have at least twenty people on board, I will create it and send you the link in this thread.
Thank you for your responses :-)
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Lolo
 
I don’t have Facebook, but I have already commented on the Denon Marantz promotional videos on YouTube. You can also comment on Instagram.
I am ready to promote this Facebook page if it becomes a reality.
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Dom1953
 
Same problem, we absolutely need to react together.
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Valdematte
 
I’m good with the Facebook page.
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antodu49
 
Bonsoir, ayant le même souci que tout le monde après avoir fait reste sur SR 5010. J'aimerais savoir le nom de votre page Facebook, je passerai le mot à beaucoup de connaissances car je fais partie d'un groupe HC - hifi. Cordialement.
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Totixiem07 Posted messages 33 Status Member 16 > antodu49
 
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tto69
 
Hello
I own a Marantz NR1606 and I'm experiencing the same issue. I am a HiFi technician and I have several clients who are in the same situation as us. I contacted Denon/Marantz today, but there is no solution for the "old models" like ours; no updates are in sight, but they assured me they are working on it. The problem is not related to the Denon/Marantz brands as I have read, but to vTuner. All brands using vTuner for internet radios are being held hostage like us. I will be sure to keep you updated on the progress of any updates, if there is one someday!!!!!!!!!!
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Lolo
 
What bothers me is that Denon Marantz devices have been released with TuneIn for a year, but they seem to be thinking about a possible update for their other devices.
On my side, I will open a PayPal dispute with Vtuner, which no longer responds to my messages.
Apparently, Mr. Michael N Bolton is a bit alone in managing his dollars.
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Yellowdog50
 
Thank you for this information, Mr. Bolton also no longer responds to my emails, the customer service and the sales department of Marantz are completely unresponsive, the first is absent and the second is silent. As I just wrote, I am preparing a file that I will send to 60 million consumers to explain the situation and ask for their help in getting Marantz to take action.
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yasserbrezonefurax > Yellowdog50
 
Thank you, yellow dog. I am more furious with the scammers at vtuner than with Marantz. That said, Marantz should respond and offer a firmware update using either a free database or a database updated by a consortium of manufacturers (it's fairly trivial to implement). I have contacted Marantz's customer service. The brand is acting illegally as it is simply a case of false advertising and deception. Yamaha solved the issue by offering another indexing and station search service; however, Yamaha only updated the firmwares on the most recent models. I did not buy my MCR 510 solely for internet radio, but it was one of the purchase criteria. So if I can help you, let me know how; I can also contact a consumer association. Moreover, I have signed the petition.
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MichelBatal
 
Me too, owner of the 611 model. I just set up an alert on the UFC QUECHOISIR website because this is completely illegal from the standpoint of the consumer code. Never again MARANTZ and I will try to get a refund from the seller SON-VIDEO. Grrrrr.
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Phil3211
 
Hello Mr. Batal

Thank you for your initiative on the UFC Que Choisir website. Do you know which link on Que Choisir to use to support your request?

Best regards
Phil3211
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jpc1450 Posted messages 1 Status Member
 
Hello
I also just discovered this gift. I find Marantz's attitude really questionable. I bought this M-CR611 amplifier with access to internet radios. But being tied to a company like VTUNER that charges fees is not acceptable. Today it's $3 and tomorrow???
I am interested in knowing how it is possible to change this situation.
Best regards
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odililith
 
Hello, I'm 100% on board to support this unacceptable hostage situation. How can we initiate a "class action" to denounce this?
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Catherinelg
 
Hello

I am also experiencing the same issue. Thank you for contacting UFC Que Choisir. I am also interested in joining a collective action.
What should I do?
Best regards
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42deQI
 
As a user of a MARANTZ MCR510, I am encountering the same problem. The response from 01/21/2020 on the official MARANTZ website is as follows:

https://marantz-fr.custhelp.com/app/answers/detail/a_id/7100/kw/vtuner/session/L3RpbWUvMTU3OTg1MjA3NC9zaWQvZlVlY3hiTUl4ZzNjeE8xdXZJdXFxTHJtRkN3RUx4dUlCcWNzczBBWl9DOERKZE1XJTdFbGVCdnhWX280WXIyNW5WWDJSQXREclkzWXF5d0ZzN3JyTDlsbkdhY01YRVlLd0k5RzRJN0tKd1dpYnhLb3N6eTI4UkxoSXclMjElMjE%3D

Basically, figure it out yourself... rather light, don't you think?
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Totixiem07 Posted messages 33 Status Member 16
 
Hello 42deQI,
I have also contacted Marantz customer support and I am waiting for their response.
If I receive one, I will of course let you know.
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odililith
 
Hello, I'm FURAX about this hostage situation by Marantz+Vtuner, especially since I've tested it on YAMAHA, and it's crap.
Some Yamaha terminals recommended an "update to AIRABLE," but without breaking a sweat: you had to do it yourself.
I think I'm going to contact the DGCCRF, which is ready to take collective action with a media frenzy and all the fuss? (that's all that will work now....)
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Totixiem07 Posted messages 33 Status Member 16
 
Hello Odililith,
It's sad that it has to come to this, but if it can help move things forward, then okay!
Best regards,
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odililith
 
ET: I just found this: are there any tech whizzes who can help?

"Vtuner is no longer supported by many audio receivers such as Yamaha, Marantz, etc....

I’m looking to emulate vtuner like in the example below.

Is anyone able to get this script working and, more importantly, explain to me how to do it concretely?

https://github.com/milaq/YCast "
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Valdematte > odililith
 
I confirm that V tuner no longer supports the DENON Mini Radio Systems. I have signed the petition. I am waiting for the end of confinement to contact the technician from Sonor Plus LILLE, the store where I purchased it.
Best regards. Let's hang in there!
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Macignare > Valdematte
 
Hello Valdematte,
So, what's new?
Have you signed the petition?
Best regards,
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Totixiem07 Posted messages 33 Status Member 16
 
Good evening Michel Batal,
It's a very good idea to have alerted UFC QUE CHOISIR, if you don't mind, you could keep us updated on the events.
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MichelBatal
 
Yes, I will keep you posted. I called SON-VIDEO who sold me the device, but they are deflecting to Marantz, which is also illegal. I'm not going to let them off the hook. It's too easy to sell...
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fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108 > MichelBatal
 
Son-Vidéo has nothing to do with it...!
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MichelBatal > fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention  
 
You don't know enough about the consumer code... They are responsible under the warranty. Approved by UFC QUECHOISIR.
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fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108 > MichelBatal
 
"You don't know the consumer code well enough... They are responsible under the warranty. Validated by UFC QUECHOISIR"...
You don't know the terms of a warranty... No relation to the warranty. Contact UFC, they will explain it to you....
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anton
 
Message posted this evening on Marantz customer support:

Good evening,

Why can no longer receive internet radio with an M-CR 610? It was never mentioned that I would be required to subscribe to anything without prior notice when I chose a Marantz... Marantz took advantage of and used the free internet radio service as a selling point and today does not take responsibility for the follow-up... the question of honesty arises here.
It’s a deceptive practice!

Looking forward to a response.
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yellowdog50
 
Hello,

As a user of an MCR611, I am discovering today the extortion scheme set up by Vtuner, and I am therefore looking for a solution to escape this pathetic racket. Thank you in advance.
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Macignare
 
Hello,
vTuner has contacted me several times, without ever really taking into account the information provided.
Moreover, I can perfectly receive vTuner radios on my Mac, but I’m not even trying to exploit this process. Indeed, there’s no reason for the Marantz, which is connected in excellent conditions to my network, not to work.
The problem to be solved is indeed with the Marantz device itself and it's up to the parent company to provide the solution: software update?
In any case, despite my few calls, Marantz France remains silent.
I therefore suggest that, given the degraded situation we are currently facing, we simply stay on standby.
We could act more effectively, in numbers, as soon as we are out of confinement.

Reminder to rally all of us in May or June?
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Valdematte
 
It's not Marantz that's messing around. I have a Denon and Vtuner also asks for payment there. Could you give us the contact details for your Vtuner contact?
Thank you, I would like to call them as well.
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Macignare
 
Hello,
Having written another review on the matter yesterday, I am surprised not to see it on this page. Strange!
I was evaluating and questioning Marantz / Denon (?) on this subject since I receive vTuner radio perfectly well on my Mac.
I suggested waiting until the end of the lockdown to undertake, en masse if I dare say, a formal complaint against Marantz, which remains silent.
To be followed closely therefore.
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Totixiem07 Posted messages 33 Status Member 16
 
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pounos Posted messages 4 Status Member 6
 
Hello,
I'm just adding another stone to the building of those disappointed by Marantz/Denon/Yamaha and others.

I have a SR7008 and a NA6005 = the same punishment as all of you :(

I wrote to Marantz and even referred to their "shitty" communiqué that says to go pay and go screw yourself......, as you might have understood.

Marantz is (was today) a brand that I've cherished for several decades but now the divorce is final, moreover as a member of other forums related to this type of hobby, I will not hesitate to give them the bad publicity they deserve, unless Denon/Marantz quickly revises their behavior.

I also own a Marantz CD6005 and a PM8005, so 4 Marantz devices and it is obvious that these will be replaced by a brand or brands that respect their customers.

Thank you for reading and good luck to all of you, for this and for what concerns us most at the moment.

Best regards.
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tigre0007 Posted messages 1 Status Member 5
 
I have a NA6005, so the same issue!
Solution!
I connect via Wi-Fi on my phone to vtuner or radio nova directly (so it's free)!
I send it via Bluetooth to my Marantz and there you go!
Forget the system!
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MarantzFedUp
 
Hello everyone,

I also have a problem with a Marantz.
I just spoke with Marantz's headquarters in the Netherlands. They are defending themselves by saying that it is stated in the manual that the radio is provided by external software. So they are not responsible. As for the notion of false advertising (what is written in the advertisements in stores, what is indicated on the box, or who has access to the manual before buying a product!!!), they don't want to hear about it.
Their new devices work, they say, with HOS. But it is not possible to install it on devices that operated with V-Tune.
Basically, they say they are not responsible, and they end the conversation there.
In short, we got conned by the brand.
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Macignare
 
Hello MarantzFedUp,
As I have already written twice on this site, the only culprit is Marantz.
Indeed, I receive perfectly, "loud and clear," the various vTuner stations on my iMac. Therefore, it is not the transmitter that is to blame.
However, on the same network as this iMac, it is impossible to receive vTuner, although recommended by Marantz, on the Marantz receiver.
So it is indeed the receiver that is to be blamed.
QED.
----> Petition +...?
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fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108
 
Hello,

With Yamaha, it's been the same for several weeks with Vtuner...!
I've bypassed the scam by using a free Spotify account that I send to the amp through Google Home.

--
Reading the replies is good... Responding to them afterwards, out of politeness, is better...
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Totixiem07 Posted messages 33 Status Member 16
 
RE Fermiparadoxx,
It is indeed a solution but I don't have a Google Home and moreover with a free Spotify account, we're limited (and I admit that when I listen to the radio, it's often for several hours!!!)

Thanks anyway,
If anyone has another idea, I’m interested...
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Gegedaix
 
Properly scandalous for so-called high-end products.
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Discus86
 
Hello
I confirm two things
Firstly, I have signed the petition
Secondly, as I have already mentioned, I can choose and listen to radios on my 611, however none of my initial favorites are working. I can save favorites but when I do a Recall, there's nothing!
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Oxo
 
Hello Totixiem07, hello everyone,

I have a DENON. (DENON and MARANTZ are part of the same group for some time now).
I sent a message to the CSA (on their website) telling them that I pay the audiovisual contribution and that it is unacceptable to no longer receive, at the very least, the radio stations from Radio France...
I asked them if there was a possibility, then, to see my TV license fee reduced.
In the meantime (maybe one day...) a response...

I have also delved into another avenue, towards the CSA, by opening a breach (through the radio stations from Radio France).

For your information, I signed the online petition.
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Totixiem07 Posted messages 33 Status Member 16
 
Hello Oxo, this is Earth!

Good idea to have raised the vTuner issue through Radio France.
Rather than a reduction in the tax, it would be good for this institution to put pressure on Marantz, Denon, and vTuner...

Thank you for your cooperation,
Thomas
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Wanaka_NZ Posted messages 1 Status Member 3
 
Hello everyone,
Like all of you, I was faced with the issue of vtuner becoming a paid service, charging $3 (per year) to listen to what is free on the internet, which I find simply outrageous.

So, I searched and found a simple way to bypass the problem. If, like me, your amplifier is connected to a local network that includes a PC (or Mac) and a box, then the solution is clearly to use iTunes.

iTunes allows you to stream sound from your PC to the amplifier connected via the "Select the speakers to use" icon.

Then you just need to create your own playlists either by picking from the list of internet radio stations offered for free by iTunes or following this YouTube tutorial (https://www.youtube.com/watch?v=DMdoFA64RQI) which explains how to record internet radio stations not listed by iTunes.

Enjoy listening to all your favorite radio stations without getting ripped off.
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Macignare
 
Thank you, Wanaka.
I had already expressed a nearly equivalent solution since I receive Vtuner perfectly on my Mac.
However, there is no justification for Marantz to not allow Web access at all, at least on my recent MCR611 (November 2019).
And I confirm: it is up to Marantz to get out of this unacceptable situation. There is no reason to use the computer to implement the network receiver.
Best regards.
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ndess
 
An effective solution (and better than vtuner) is to use the VRadio app on an Android smartphone (see the page http://www.akouradio.com/)
It offers a wide selection of webradios that can be easily cast via DLNA to the M-CR611 connected to the home network.
Once the broadcast is underway on the Marantz, it is easy to save the stream to favorites with the Add button.
After turning off the M-CR611 and turning it back on, it may be necessary to go through Music Server before the streaming favorites become operational.
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Discus
 
All of this seems very interesting
However, and I am probably not the only one, I will need a slightly more detailed process.
Thank you in advance
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ndess > Discus
 
Absolutely...
You can install the VRadio app on your smartphone:

https://play.google.com/store/apps/details?id=com.ilv.vradio

Once in the app, search for a web radio that interests you, and start listening.
You can then "cast" the stream to the M-CR611 using the small button outlined in red at the top of the screen, as shown in the following image:

https://drive.google.com/file/d/13k-bS2sD_EQVVGWwbMDv8qmo_aEvtYKw/view?usp=sharing

The broadcast switches to the M-CR611.
You can then add the web radio to your favorites on the M-CR611 using the Add button on the remote control.
The stream will work on the M-CR611 independently of your smartphone and the VRadio app. You will find it using the Call button on the remote control.
After turning on the M-CR611, the stream may take a while to load, and you may also need to start by pressing the Music Server button on the remote control and waiting a bit before selecting the web radio using the Call button on the remote control.
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Discus86 > ndess
 
Thank you very much for your explanations and your quick response.
However, I do not have the caster icon.
Do I need to purchase the application for it to work?
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ndess > Discus86
 
No, it is not necessary to buy the app.
The icon may appear after a few seconds.
I think your Marantz is not visible on the home network (your router). Your smartphone also needs to be connected to your router via Wi-Fi.
Perhaps you can check that your Marantz has its IP address (setup on the remote, then network/network information/IP address).
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odililith Posted messages 5 Status Member > ndess
 
Thank you very much ndess!
So I installed vradio, it's great.
And now, I can't cast, even though I do it regularly between SFR-TV and Chromecast, yet my Marantz MCR611 is visible on my network.
I am on wifi on my network, do I need any additional steps?
Thank you so much :-)
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