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Image retrieval error in Premiere Pro

blassaigne Posted messages 5 Status Member -  
 juliette -
Hello

When importing an MXF file, Premiere indicates "Error retrieving image at timestamp 00:21:29:08." As a result, my file is playable up to 00:21:29:08, after which the image is black. However, my file is perfectly playable with VLC.

I imported this file into a blank project on 3 different computers, but the problem remains the same. Thank you for your help

(p.s.: I am using Premiere 2020)

3 answers

  1. Bobsbobby
     
    Same problem.

    I even laid all my rushes on my timeline and it was working at that time.

    Since then, nothing. Same problem as you.
    5