Outlook: Automatic Out of Office Reply Sending Issue
Draz
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Draz -
Draz -
Hello everyone,
I’m facing a problem that I can’t seem to solve. I created an out-of-office rule in Outlook Office 365. So far, so good.
The issue is that I only receive the automatic reply email when Outlook is open. It's not very optimal for an out-of-office message, as you can imagine :D
I really don’t understand where this problem is coming from, and I would appreciate any advice you might have.
Thank you in advance for your help.
Configuration: Android / Chrome 79.0.3945.93
I’m facing a problem that I can’t seem to solve. I created an out-of-office rule in Outlook Office 365. So far, so good.
The issue is that I only receive the automatic reply email when Outlook is open. It's not very optimal for an out-of-office message, as you can imagine :D
I really don’t understand where this problem is coming from, and I would appreciate any advice you might have.
Thank you in advance for your help.
Configuration: Android / Chrome 79.0.3945.93
2 réponses
Hello Draz,
In your old boxes, there was probably an Exchange server that federated the different Outlooks of the employees, and it was the one, running constantly, that took care of those out-of-office messages.
Now that you are independent, you have a PC and a program Outlook running on it, and nothing else.
So you cannot expect a turned-off PC to send anything!
Whether it's Outlook or Thunderbird, the same applies: They are both email client programs that function on a working PC and both have the same role: to import and send messages to or from your Internet service provider's server. They are both completely unable to do anything if they are not running!
I repeat:
It's in your account, with your Internet service provider, that these out-of-office messages need to be set up, not from your place where nothing works!
In your old boxes, there was probably an Exchange server that federated the different Outlooks of the employees, and it was the one, running constantly, that took care of those out-of-office messages.
Now that you are independent, you have a PC and a program Outlook running on it, and nothing else.
So you cannot expect a turned-off PC to send anything!
Whether it's Outlook or Thunderbird, the same applies: They are both email client programs that function on a working PC and both have the same role: to import and send messages to or from your Internet service provider's server. They are both completely unable to do anything if they are not running!
I repeat:
It's in your account, with your Internet service provider, that these out-of-office messages need to be set up, not from your place where nothing works!
Indeed, I hadn’t followed up on setting up the auto-reply through the ISP, but I had taken it into account; I was just trying to understand why it wasn't working in my case, and you explained it well.
I will therefore look into the procedure to set all this up.
Thanks anyway for your precise and quick answers. It helped me gain clarity.