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Graphtec studio plotter issue

Aline_0917 Posted messages 3 Status Member -  
Aline_0917 Posted messages 3 Status Member -
Good evening, I am currently working on a Mac, Mojave, and a Graphtec Ce5000.. I can't connect the plotter to the Mac.. synchronization is impossible.. via USB port. Inactive. But connected!!!!! Help!!!! Thank you for looking into this issue.. I really don't understand!!!!!

2 answers

Answer 1 / 2
contrariness Posted messages 17902 Registration date   Status Member Last intervention   6 243
 
Check that you have the latest version of Graphtec Studio for MAC
http://www.graphteccorp.com/support/software/cuttingplotters.html
Check the firmware.. the Ce5000 may need an upgrade according to the website.
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Aline_0917 Posted messages 3 Status Member
 
Thank you for your response !!!! I will check and get back to you .. have a great Sunday !!!!
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Answer 2 / 2
Aline_0917 Posted messages 3 Status Member
 
Finally it works!!!!!! Thank you... I no longer had the RS 232 connector or the installation CD, so as the tutorial explains. I loaded CM4 to transmit the data to the machine... just need to adjust my cutting settings!!!!! And there you go..... have an excellent week!!! Thank you again!!!! Aline.. ?????????!!!
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